Practical Car and Van Rental Ltd Reviews 

The prompt hire of the van from receiving it to taking it back everything was smooth. I cant thank the customer service enough especially john who handled it all for me.

Excellent customer service all round from start to finish.

Very professional service at the Washington branch. John and Cath were very helpful and the car was really clean.

Service from both Cath and John at Washington was first class from collecting vehicle to returning.

Great service. Was let down by another van hire company but Kath and John saved the day. They went above and beyond to make sure we had a van within the hour

Helpful staff. Great service and very fair pricing.

I have been hiring from the Washington branch on a regular basis since 2021and would just like to say thank you to Kath, John and all the staff for a really great service. Not owning a car I hire every third weekend and holidays so I require a reliable car for peace of mind and stress free journeys. I have always found the vehicles provided by this branch satisfactory and well within my budget on the financial side. So I do not hesitate to recommend this branch to any prospective customers.

Ronnie from crammlington office remembered us from January hiring the Luton van.went back again great result yet again

I've used practical in Washington lots of times and had great service from cath and John they always try to accommodate my needs with very little notice

Great service and very helpful

Washington branch

I've had various hires from the Washington branch and I find cath and John great to deal with,very helpful and very professional,5*

We booked a Van for a day to Move house with the Washington Branch and they were lovely and extremely helpful throughout! Got a van booked the same day and was alot cheaper than anywhere else I was quoted.

The van was extremely clean and drove like a dream.

I went CRAMLINGTON branch on Thursday in need of a van for van Friday one was available so booked it straight away fantastic customer service and very pleasant people lovely clean van and a pleasure to drive

I hired a van from the Cramlington branch . Great customer service , great price and perfect vehicle

We recently had to hire a car from the cramlington branch. We were due to go on holiday and our car broke down 20 minutes into our journey. Fortunately cramlington office had a car available. The guy on reception was lovely. Explained the controls etc. was happy for me to take photos of any existing scratches etc. we were asked to return the car by 2pm a week later. A different guy on reception but again lovely. He appreciated that we'd washed and cleaned the car out ( I assumed this would be standard, but apparently not). This firm were a godsend and enabled us to enjoy our holiday when I thought we may not be able to go. Thank you.

Clear, flexible and reliable.
No hidden costs like other firms.
Cramlington branch.

I use Cramlington branch
Friendly staff , nothing is an issue , clean vans
Would never use anyone else now
First class

I have been dealing with the Stockton branch of Practical Car Hire for a few years now and have always found them to be very efficient and professional, the cars are always clean and tidy and I just can't fault the service.
Rachel and Bailey are extremely friendly and helpful, as I have already said I just can’t fault the service. Thank you for your great service.

Hired an SUV from the Washington branch. Price was very competitive, vehicle was spot in and received excellent customer service. All very good.

Fantastic service provided! Great prices and incredible customer service! Highly recommended for car and van rental! Thanks!