Prestige Travel Reviews 

Prestige were advertised around the hotel for trips into old town rhodes, which lead to me to believe they were trusted..

We didn’t have a problem booking the taxi. They turned up on time to collect us from the hotel and took us near old Rhodes. There was a hyper car event on in the main part of town which meant the driver couldn’t take us to where he needed to. He told us that he will collect us at 9:30 at the church on the main road or by the steps on the opposite side. I asked the driver to put the church into my google maps so I knew where we had to go. He done it and I screen shot it as I would be using google maps to navigate old Rhodes.

Around 9 pm we got to the church but the event was still on and no signs of stopping. We then asked on of the event staff about when it was due to finish as we were told to be at the church or the steps for 9:30. They advised 10:30!

I called my hotel as there was no direct contact for prestige, they couldn’t get hold of prestige. I told them we will go to where we were dropped - we got there around 9:10. We stayed there until 9:45 and still no sign of a prestige bus. I called my hotel again, they said prestige are not answering and for us to get a taxi and keep the receipt so prestige can reimburse me.

I done all of this and the next morning I went to prestige to explain the issue and took my receipt. They denied it, said they were there waiting, showed me a photo of a white bus In a street (there were no prestige buses in the street the whole time we were there) I told them their driver told us wrong information about the pick up for 9:30 when the event didn’t finish until 10:30.

The woman there was pretty rude. She wasn’t seeing it from my side. I told her I don’t want the full amount back, just my return charge which I had a receipt for. I had to repeat myself again and again saying there was no buses waiting for us. There street was full of cars parked up. She said she will need to speak to the manager and will call me. This was on Sunday 6th September…. I had hotel reception to call them everyday until 11 September as I didn’t have any phone calls. Each time reception called them, they always said they would call me back with an answer. The day I was leaving Rhodes was the 11th September, I got the hotel to call them again and prestige said to “give us 30 minutes” it was ridiculous. They rejected it in the end.

If you see these advertised to use, dodge them. Nobody goes on holiday to be lied to, to be left stranded and to then chase up a refund. They take no accountability and are very, very rude.

Do not travel with Prestige Travel!!

On the way back we waited for 55 minutes at the Appointed destination. There were two other hotel guests left behind aswell.

We called them after 20 minutes and some lady said they would arrive in 3-4 minutes because of traffic. Nobody came so we had to pay for a taxi back.

The day after we spoke to a very rude lady at the home office in Ixia. They wouldn’t acknowledge their misstake.

Big no for us. Very bad service.

We booked a trip from our hotel to Rhodes Old Town. The coach picked us up on time, but that’s where the positives ended.
The drive there was incredibly rude when me, my wife, and my 8-year-old son were getting onto the coach. He got us to Rhodes Old Town fine, but when it came to taking us back to our accommodation, that’s when things really took a turn.
We arrived at the bus to find the coach driver arguing quite loudly and aggressively with another taxi driver who was trying to help some other tourists. Finally, when that was resolved, we showed the driver our room number and confirmed our hotel, which was fine, and got onto the coach to head back.
We got to one of the drop-offs at another hotel, and the driver then turned around and started heading back towards Rhodes Town. My wife approached the driver politely and asked if we were going to the hotel where we were staying.
The next thing we knew, the driver had exploded into a temper, shouting and waving his arms at my wife. At that point, my wife, my son, and I decided to leave the bus. We were not going to be treated like that.
We went to a nearby restaurant and asked them if they would be able to arrange a taxi for us. They were more than happy to help us out, and we were able to make our own way back to our accommodation.

And we are not the only ones to have negative feed back about this company, also heard things from other other people staying at our hotel so I don't belive this to be a one off!!!

Had the worst Experince Comming back from Chalki to Kammeros Scala

We preorder a 7 person van to 11:45

It din’t show up

At 12:00 I called my hotel that made the voucher

They called prestige that the car was broken Down

Then I had to Pick half my familie up in my own car

After the familie tuck a taxi back to my hotel

It took from 11:45 to 16;00 half day spoiled

Dont Ever use prestige-travel.gr

It is a bad service they make

Minus 10 stars

We booked a trip to farma zoo, from 11:00 to 14:00, but the driver was 30 minutes late for pick up, we asked if we would get the 30 minutes, in the other end of the trip, he dident care, he wanted the 70 euros for the trip and the rest is not his problem, the busses on the website is luxery stile, the one that arrived was 3 decades old, advise to others, book a taxi.

Bad driver, bad bus, was 25 minutes late and still took full price.
We lost 25 minutes in zoo because of that.

Never ever again!
Prestige up my!

We booked two excursions with Prestige Travel during our holiday in Rhodes.
The first one, to Butterfly Valley, went perfectly — we were picked up and dropped off on time, and everything was well organized. Just note that there is an extra €6 entrance fee at Butterfly Valley, which is not included in the excursion price.

However, our second booking, a trip to Lindos on October 1st, was very disappointing. We booked it on September 29th, received confirmation, and waited at the agreed pick-up location — but nobody showed up.

We contacted customer service through our hotel (Akti Imperial). The woman we spoke to said there was no record of our booking and promised to call us back, but we never heard anything again. We also sent an email the same day but received no reply.

It’s really unfortunate because our first experience was great, but the second one — and especially the lack of communication — was very disappointing

Finally, I would like to point out that we never received a refund for the excursion that did not take place. Despite multiple attempts to contact customer service by phone and email, there was no follow-up or response.