PrintNinja Reviews 

1.579
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Jeff and the entire PrintNinja team were profoundly helpful. I had never made a comic book before. All I had were hand drawn boards. Jeff skillfully and happily guided me through the process from s... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience working with PrintNinja to produce my Aetas Draconis playing card decks. This was my first time producing a custom deck, and it was an ambitious project with custom artw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant
  2. ook in
  3. Boekwinkel
  4. Business to Business-service
  5. Hobbywinkel

Over PrintNinja

Geschreven door het bedrijf

Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

Geschreven door het bedrijf


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

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4,7

Alle reviews

(1.579)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great customer service and outstanding…

Great customer service and outstanding product!

26 juni 2025
Logo PrintNinja

Antwoord van PrintNinja

Good Morning Mark!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful weekend!

Beoordeeld met 5 van de 5 sterren

Service and product quality were…

Service and product quality were excellent.

I'm looking forward to next phase of our project.

26 juni 2025
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Antwoord van PrintNinja

Good Afternoon Steven!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Print Ninja's #1 Fan

Incredible service, as always! Our rep, Margaret, has been our point of contact for a few years and she always does an incredible job. Her and the team at Print Ninja are second to none!

7 juni 2025
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Antwoord van PrintNinja

Good Morning Nevyn!

First and foremost...3 orders with us now. That is FANTASTIC!! We cannot put into words how much your trust and partnership mean to us. We agree Maggie is incredible at what she does and truly shows how much she cares with all of her clients. Please don't hesitate to reach out to her when the time comes for a new project. We cannot wait to see what's next for you!

Have a wonderful rest of your day!

Beoordeeld met 4 van de 5 sterren

The software was a little challenging…

The software was a little challenging and I uploaded my files incorrectly. I eventually figured it out but it was frustrating. I wish I had been better informed to use a zip file.

21 juni 2025
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Antwoord van PrintNinja

Good Morning Alison!

First and foremost…3 Domestic orders with us now. That is fantastic! We thank you so much for your trust and partnership. We appreciate you sending along your suggestion for making file uploads a smoother process. The team is going to get together and see how we can make the ZIP file instructions more prevalent on the website and quotes/invoices. Please don't hesitate to reach out to Laura when the time comes for a new project.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

well deserved flowers

lending printninja my project was the best thing i ever did. they made a 22 year old feel like he was 10 again.

those in the future who are in the mix of where and who you want to entrust your project with i’d definitely recommend printninja.

21 juni 2025
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Antwoord van PrintNinja

Good Afternoon Stephen!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great quality, good service

I think the quality of the print really exceeded my expectations. PrintNinja was communicative in the draft stage and helped us avoid some errors with margins and necessary blank pages at front and back. Great price and great service. Thanks.

12 juni 2025
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Antwoord van PrintNinja

Good Morning Andrew!

We are so happy to hear your first time partnering with us Domestically exceeded expectations! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Flawless, with great team support!

In all transparency, At the beginning after creating my quote, I did not have the highest hopes, but Laura got in contact with me an explained the quote process and that what I filled out was complete. Did not make a decision until a couple months later, and created a new quote with more accurate options and once again Laura picked up right where we left off, and adjusted my initial quote easily. Payment was smooth and we were off once I uploaded my document (also super easy). Email notifications throughout the whole process. Sam did an excellent job explaining the process and the dimensions of my artwork (came from another company that sent out a downloadble version to everyone, and very few physical copies to competition winners). Sam extended the bleed area and made the process seamless, all of the copies came out exactly how I wanted, and I thank Sam for making the edits and notes he did for my experience to be that much more flawless. I'm not sure if I was meant to receive two extra copies (7 total, ordered 5), but that's even better for the lovely experience I had dealing with multiple team members, and the process being easy and updated throughout every step was amazing! Thank you team, I will definitely return if I need other comic services!

12 juni 2025
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Antwoord van PrintNinja

Good Morning Ryan!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Laura and Sam are incredible at what they do. Yep! Overrun is standard with us to offset any copies with minimal issues. We are so happy you found us. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Print Ninja is the best printing…

Print Ninja is the best printing service in the Chicagoland area!
They go above and beyond with their customer service, their production process, and delivery service. I can't recommend them enough. They also have some pretty cool merch (love the ninja mask which helps me bike in the winter) and the ninja pens are so cool too! Print Ninja is the first company I think of when I meet new artists/writers/community organizations that need fast, reliable, and affordable printing services. I will continue to use them for years.

9 juni 2025
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Antwoord van PrintNinja

Good Morning Alex!

We are so happy to hear you have had nothing but exceptional experiences partnering with us! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that merch sweet?! The pen is a personal favorite of the crew. We cannot thank you enough for spreading the word (and love!) about PrintNinja. Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what comes next!

Have a wonderful rest of your week!

Beoordeeld met 5 van de 5 sterren

Love print ninja and they will forever…

Love print ninja and they will forever have my companies business.

16 juni 2025
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Antwoord van PrintNinja

Good Afternoon Michael!

First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We are so happy you found us. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Communicative and responsive

Second time printing with PrintNinja - since we had worked with PrintNinja before, Campbell was already familiar with our needs and made working with PN again as straightforward as possible. He was also communicative, responsive, and upfront about feasibility of meeting our timeline. We are thrilled with how it turned out!

2 juni 2025
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Antwoord van PrintNinja

Good Afternoon Alyssa!

We are so happy to hear your second time partnering with us Domestically was such a success. We cannot put into words how much your trust and partnership mean to us. We agree Campbell is incredible at what they do and truly makes all their clients feel heard and comfortable. Please don't hesitate to reach out to Campbell when the time comes for a new project. We cannot wait to see what's next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Working with Print Ninja has been easy…

Working with Print Ninja has been easy at every step of the way. I am supremely happy with the quality of the what I had printed and the price is right.

9 juni 2025
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Antwoord van PrintNinja

Good Afternoon Keith!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as top-tier quality. Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great books!

The staff are very helpful! and patient.
I love the way my books look.

10 juni 2025
Review zonder uitnodiging
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Antwoord van PrintNinja

Thank you so much for the kind review Lucia! 7 orders with us now is incredible. You can always count on us for kind and patient service as well as stunning quality. Please don't hesitate to reach out to Campbell when the time comes for a new project. We cannot wait to see what's next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Third Project In...LOVE This Team!!!

This is my third project with the PrintNinja Team, and I am in awe! This project holds a special place in our hearts and this Team knocked it out of the park! Their ability to execute and bring our ideas to life is stunning. PrintNinja Team - we've got a lot more work to do together. Thank you for your expertise, guidance, and the high caliber of work you do. Much love from The Endulous LLC!

10 juni 2025
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Antwoord van PrintNinja

Good Afternoon Joseph!

First and foremost...3 orders with us now. That is amazing!! We cannot put into words how much your trust and partnership mean to us. You can always count on us for an exceptional experience and stunning quality. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next from The Endulous LLC!

Have a wonderful rest of your day!

Beoordeeld met 4 van de 5 sterren

The staff is polite and patient until…

The staff is polite and patient until we got the design the way I wanted it.
The problem I have is that things take a long time

9 juni 2025
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Antwoord van PrintNinja

Good Morning Lucia!

First and foremost...7 orders with us now. That is incredible!! We cannot put into words how much your trust and partnership mean to us. We are happy to hear that Sam and Jen in Prepress are patient and thorough in their communication. Campbell will be reaching out ASAP to discuss this project's turnaround time.

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Excellent all around

Excellent communication, extremely high quality product. Would 100% use again and highly recommend.

7 juni 2025
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Antwoord van PrintNinja

Good Afternoon Ted!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding!? Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

The process went wonderfully

The process went wonderfully! Everyone was so helpful from getting me information to setting up my files correctly. The books turned out exactly how I imagined!

23 mei 2025
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Antwoord van PrintNinja

Good Afternoon Danica!

First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that Domestic quality stunning?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Print Ninja has been awesome to work…

Print Ninja has been awesome to work with. As a self-publisher, there was a learning curve for me to optimize my files for printing. Print Ninja’s team was patient and informative, ultimately helping me create beautifully printed materials.

22 mei 2025
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Antwoord van PrintNinja

Good Afternoon Ashley!

First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We look forward to working with you again!

Have a great weekend!

Beoordeeld met 5 van de 5 sterren

Excellent Print Quality and Great…

Excellent Print Quality and Great Customer Service

We printed a test order which got damaged in packing/shipping. Print Ninja replaced the book quickly. Will definitely order from them again.

11 mei 2025
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Antwoord van PrintNinja

Good Afternoon Calee!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy we were able to correct and send the damaged copies ASAP. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

The customer service at PrintNinja was…

The customer service at PrintNinja was 5-star all the way! From start to finish, their team was patient, responsive, and incredibly helpful throughout the process. I had several questions, and each one was answered quickly and clearly. The final product I received was of outstanding quality—exactly what I was hoping for. The colors were vibrant, the materials felt premium, and everything arrived on time. It’s rare to find a company that combines great service with great products, but PrintNinja delivers on both. I highly recommend them to anyone looking for professional printing done right!

18 mei 2025
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Antwoord van PrintNinja

Good Afternoon Frank!

We are so happy to hear your first time partnering with us for your card project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Beoordeeld met 5 van de 5 sterren

Great option for low moq 5.5 x 8.5 books

**This was through Printninja's domestic printing service for a 5.5 x 8.5 perfect bound, full color booklet.**

I chose Printninja because they offered sub 50 MOQs at a price that even beat out a certain-competitor-that-starts-with-M's pricing on books at this specific size.

Their customer service is miles better than M's. First off, you send in a file and a REAL LIFE HUMAN (ours was Jen, who was great) will look over it and send you the proof and personal feedback. My initial file did not include bleed and Jen was able to add a pseudo bleed herself to fix the issue. We ended up fixing the bleed issue on our end but just having someone willing to try their best to fix it on theirs was amazing. She was incredibly paitent because we went back and forth like 5 times before I approved of the proof. Does M do this? No! They just have an automated proof and expect you to find errors and fix them.

When I got the books, they were gorgeous, matched the proof, and well made as expected. However, there was a wrinkle in all the tops of the books that they told me was an issue with their gluing placement that they will fix. It was a minor issue and I was satisfied with a 10% overrun on my next purchase, but it does bring into question of their quality checking.

From a pure price perspective M is cheaper than here if you have a book that's larger than 5.5 x 8.5 (in our case it was A5, which was technically larger because the width was 5.8, even if the surface area was the same). Even if they say you can request a quote adjustment if your book is smaller than the next size bracket it will still be a lot more than the smaller size option.

What I'd like to see is Printninja offering art prints and bookmarks (if you do already, sorry, but I didn't see it on the site) like M since they already have the material and equipment to do so. Especially if they offered multiple design splitting like Catprint. For the projects I do, mini prints and bookmarks are addons with the book so adding these would be an all in one shop for me.

Overall, I liked Printninja's quality and service and will order from there again.

16 mei 2025
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Antwoord van PrintNinja

Good Afternoon Melissa!

First and foremost, we all want to take the opportunity to thank you profusely for such a thorough and glowing review of your first experience partnering with us. It means more than words can express. Please be assured you will always have access to human beings when you work with us ;-)

We agree that Jen is amazing at what she does and goes above-and-beyond to ensure the Prepress experience is a positive one. We will make sure the concern about the wrinkling you mention is reiterated to the domestic team. Maggie will be reaching out today to touch base on your inquiry about bookmarks and art prints. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

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