Really disappointed. When I unwrapped the personalised photo mug I’d ordered, one of the photos had been cropped and had cut off one of the people on it. I asked for a replacement and, to cut a very l... Toon meer
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Made an order for personalised wrapping paper. Paid for express delivery and I still haven’t received it. Bought on the 26th August. Tracking just says label created.. not helpful! Tried to contact cu... Toon meer
My order was for personalised wrapping paper for a birthday. Product itself was as expected - no issue with quality. Issue was that I paid £6.99 for priority shipping and the wrapping paper arrived la... Toon meer
Very pleased with my mug with personal photo, bought for birthday present The colours on the photo were brilliant, matching well with blue coloured mug. Would definitely recommend and will purchase a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Printster is a leading personalised gifts retailer in the UK. We offer high quality printed mugs, masks, socks and more.
Contactgegevens
Unit 5 Hemingway Centre, Brunel Way, Thornbury, Bristol, Verenigd Koninkrijk
- 0330 223 2202
- enquiries@printster.co.uk
- www.printster.co.uk
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I ordered lots of lovely fridge…
I ordered lots of lovely fridge magnets. They were sent quickly, nice quality and they have brought lots of joy to our fridge. Thank you! 😊
Ordered personalised mugs which were as…
Ordered personalised mugs which were as I requested.
Thank you.
Absolute fraud!
Absolute fraud!
Their website says next day delivery available so I paid for the express courier option at £8.29
Ordered on Monday for a party on Thursday. The package arrived Friday - the day after.
I spoke to "the friendly support team" who have not only NOT even apologised for the late arrival, but have now emailed saying that "it arrived within Royal Mail guidelines of 10 working days".
£50 worth of printed facemasks have now gone in the bin as they're useless. Do not advertise a service you can't guarantee - worse still, don't charge extra for it and refuse to compensate and blame Royal Mail.
Such a shame as the quality of the masks is great, but pointless when our colleague whose leaving party it was is already halfway to Malaysia!
Absolutely thrilled with Printster
Absolutely thrilled with Printster! We recently ordered a large number of bespoke printed mugs for our charity event, and they truly exceeded our expectations. The entire process was smooth from start to finish—Printster’s service was incredibly fast and efficient, and the quality of the mugs was outstanding. Each mug was a perfect, personalised memento of our event, and everyone who received one absolutely loved it. I highly recommend Printster for anyone needing top-notch custom printed items with impeccable service! Five stars all the way! 🌟🌟🌟🌟🌟
5 star service
5 star service. Lovely mug. Prompt delivery. Would use again
Seamless process from ordering to…
Seamless process from ordering to delivery. Good quality product.
Im happy with my purchased
Im happy with my purchased. The quality of the photos are nice and my fiance mum will for sure love the coasters I got her. Just order in advance due to they have falsely advertise that item will be delivered within 24hrs. Other than that Im happy with what I got.
I paid £8.62 for the express delivery…
I paid £8.62 for the express delivery option (same day dispatch, 24-hour delivery). 4 days after the delivery date, the product still has not arrived. The event I needed the product for is now over. I requested a refund and was refused it, saying they do not guarantee delivery by any date. Terrible customer service.
Terrible company, no items, no refund..AVOID
Terrible company, awful and rude costumer service. They lie about delivery times, I order some stuff for my friend's hen do, paid double to have it delivered next day...7 days later it hasnt arrived and they say...delivery times are estimated and blame royal mail. Unprofessional and ridiculous, stay away from this company.
AVOID AT ALL COST
I paid 8.29£ next day delivery for a 13£ order, so I could have a photo face personalised for my friend's hen do. It didnt arrive the next day, or in the next 6 days, and now they are saying it might take 10 days. When i confronted them with this they are saying times are esstimated....SHAMELESS. Why would I pay twice as much to have something delivery urgent if it was estimated.."it could be tomorrow or in the next 10 days" so stupid. They refuse to refund me for an order that I wont be using as the hen do is finished now, Even that I sent screenshots with next day delivery on my order.
Very Prompt Delivery
I placed a large Order on the Sunday afternoon and it was delivered very promptly on the Tuesday lunchtime. Well packaged and very good quality print. I did order coloured mugs but white ones came through with my image on. On speaking to customer services I was offered the option to re send the order or receive a refund for the price difference which I have received already. I am very grateful this has been dealt with so efficiently. I am very happy with the prompt delivery of my items, quality, clear image and pricing. Will definitely use again.
Great mugs
The mugs we ordered looked just like the photos and despite bank holiday we receive don time
Poor quality personalised papers
3 different personalised papers ordered. All were poor quality paper and arrived folded. Paper ripped ashen cut with sharp scissors. Due to the folds and creases most of the paper was unusable and wasted.
It was not clear when ordered that paper would arrived folded.
Very disappointed with products and will not purchase again. I did contact Printster with my complaint and was advised they would not review it as it met their conditions on the website.
Paid £10 for p and p for 36 hours
Paid £10 for p and p for 36 hours. Still not arrived 4 days later. Spoilt a joke we weee playing on someone for a reunion
Shocking service. Do not recommend
Ordered twice
Ordered twice. Twice had faster han I expected delivery. Purchased for my wife. So far she is over the moon with what she has.
Great mug & really easy to design
Great mug & really easy to design. Very fast delivery & packaged well.
Amazing
Came in no time at all. Excellent quality and wonderful packaging
The customer service is awful
The customer service is awful.
Their answer is they are happy with their quality and so you as the customer and your opinion do not matter.
T shirt print quality is terrible - see through printing looks shocking
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