PRJKT RUBY Reviews 

2.946
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I’ve been using this company for over six years now and just cancelled and moved to Planned Parenthood Direct instead. I’ve been on Auto-Ship all this time. Three separate times recently I’ve received... Toon meer

Beoordeeld met 5 van de 5 sterren

I've had a pretty crazy life with several job changes and constant instability with my health insurance. I never had to worry about being able to keep my birth control thanks to PRJKT Ruby. And as som... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love you guys. I got a new debit card in between prescriptions, forgot to update. I got an email reminder and a phone call to make sure I didn’t have a break in my pills and I’m up to date and incredi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Apotheek

Geschreven door het bedrijf

Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(2.946)

21 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent experience!

Provider was really kind and helpful and the process of getting my prescription went smoothly.

26 februari 2024
Review zonder uitnodiging
Logo PRJKT RUBY

Antwoord van PRJKT RUBY

Thank you so much for your kind words! We're thrilled to hear about your excellent experience with us. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback!

Beoordeeld met 1 van de 5 sterren

Changes

Even thought auto renew is 90 days, I get it more frequently. Also, the prescription was changed without talking to me and the new one gives me migraines

20 februari 2024
Review zonder uitnodiging
Logo PRJKT RUBY

Antwoord van PRJKT RUBY

Thank you for your feedback, Brittney. Regarding auto refill frequency, we send refills earlier than 90 days to ensure you never run out of birth control. Each pack contains 28 pills, so sending them every 90 days would be too late. That being said, you may view your next shipping date and turn off auto refill in your account settings at any time.

Regarding the prescription change, pharmacists may substitute generic versions of medications for availability and cost reasons. These generics are therapeutically equivalent. We apologize if the change has caused migraines, and we want to work with you to find the best birth control for you. Please contact Patient Support at (844) 887-7829 or email us at service@prjktruby.com. Thank you for your understanding as we work towards a resolution.

Beoordeeld met 1 van de 5 sterren

Terrible experience

Having used them for years, I submitted a refill request w/no changes. Suddenly, now the NP just has to speak to me on the phone to "verify info". Jennifer A. proceeds to ask me "why I haven't filled with them since 2021/2022". I said that's not something she needs to know, which she doesn't. She insists that somehow she needs to know that "to gather my medical history". I refuse; then she asks me the date of my last period. Again, I refuse as I'm not providing that info to a company in Utah to keep in their records -- not in 2023 USA, absolutely not. Again, I refuse & state that she doesn't need to know that. And I know she doesn't need to know that because I've literally NEVER been asked to provide that info to them before. I ask for a supervisor & am denied. So I'm refused care at 41 YEARS OLD after decades of using BCP. I ask repeatedly for the medical reasons why she needs to know the answers to those 2 questions & she does not answer. DONE with them, taking my business to a competitor and making a complaint to medical board.

1 september 2023
Review zonder uitnodiging
Logo PRJKT RUBY

Antwoord van PRJKT RUBY

Jessica, we appreciate you sharing your concerns about your recent visit with a PRJKT RUBY Nurse Practitioner. Your feedback is essential to us as we always strive to improve our patient experience. We are sorry for any discomfort you felt during the conversation with our NP. Our intention is to ensure the highest quality of care and safety for our patients. The clinical questions we ask are critical to ensuring we are meeting the standard of care for prescribing birth control and above all, protecting your health and safety. We could have made it clearer as to why the NP was asking those questions, and we apologize if you felt we were being intrusive. We value your loyalty over the years, and if you ever reconsider, we'd be more than happy to provide you with great care in the future. We wish you the best with your healthcare journey.

Beoordeeld met 5 van de 5 sterren

PRJKT RUBY is an amazing resource

PRJKT RUBY is an amazing resource for female health. The website is easy to use and the practitioners are very detail oriented. Would HIGHLY recommend.

20 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

convenient

It is super convenient to have everything done online, including quick doctor visits. They have quick delivery and works well for me who doesn't like going to doctor in person visits. Highly recommend if you're into taking pills for BC

17 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Safe and Easy Access!

I have used PRJKT RUBY for a few years and have always had a swift smooth and enjoyable experience. Thank you for offering the option for so many that do not have access or would otherwise be unable to use BC.

11 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and kind!

So easy and such a simple way to get my birth control without having to schedule in person appointments. All the doctors that have been randomly assigned to me have been very helpful and kind.

9 juni 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Well worth it!

Communication/navigation on the website is a little clunky but overall a very helpful, accessible, and convenient way to get birth control

1 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

I have been using this company for several years. They are kind, professional and on top of things. Everything is processed quickly and done well.

1 juni 2023
Review zonder uitnodiging

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