PRJKT RUBY Reviews 

I had quite a time trying to pick a birth control subscription service. There are so many these days (amazing!) that I thought it'd be easy. I previously used Nurx for acne medication and watched their customer service and responsiveness decline over the years, as you'll see others agree, so I knew I didn't want to start with them.

I found Wisp and it looked perfect on the website. I picked out my pill, purchased and set up my subscription, and they confirmed/approved it super fast. But after that, the wait began. Their site claims all orders ship in 24 hours, which is a large reason why I picked them, but if you dig into their reviews and search "ship" you'll notice tons of people experiencing days and weeks delay. It seems if you use Wisp to send to your own pharmacy it's all cool, but if you ship you're going to be waiting and dealing with headaches. I canceled with them and started digging into the other services.

Hers, Twentyeight Health, Simple Health, and Pandia Health all have similar nightmares in their reviews. I tried Favor but they took way too long to get back to me; completely understandable if you're using insurance, because Favor is totally free if you go that route. But I wanted to circumvent the whole insurance process and just pick out what I wanted, and get it fast (and not deal with being switched on brands at the whims of my terrible insurance). I was willing to pay for that.

I finally tried Project Ruby and OMG, heaven. I picked out what I wanted, submitted the application on Tuesday night, selected my provider (a cool feature), and was approved first thing about 8AM the next morning! I live in IL so I didn't even have to speak to anyone on the phone or do a video consult, though they are very available if you want to talk with them about any concerns.

A few hours later on the same day, I received a notification they'd shipped my order. I went with the free First Class shipping but you have the option to pay extra for things like FedEx 2-day. I received my prescription, a 3-month supply of exactly the right pill, by Saturday! So submitted my order Tuesday night, and had my pills in hand (with the free shipping option) by Saturday afternoon. Outstanding.

So grateful I found Project Ruby! I will be using this indefinitely unless something changes.

I love the customer service, every one is always so nice and very understanding and overall it’s just so convenient.

I have always had a very pleasant experience using Project Ruby! The doctor visits are always nice and informative, they always ask if I have any questions and how I am doing. I feel that they understand the seriousness of the current climate in certain areas and respect the privacy concerns for those of us stuck in these places. Aside from the amazing doctors, the whole website is easy to use and getting refills are a breeze. I feel good knowing that while I am getting help, someone else is also getting help thanks to your donations. 10/10 would recommend you guys to everyone!

Wonderful customer service! The agent i spoke with was wonderful and should get a raise! Solved my issue in minutes and was So very nice!

The NP I spoke with was very helpful and seems readily available to answer any questions that can occur afterwards.

Easy, professional, and accessible. Thanks!

PRJKT Ruby is always great, I suggest this to everyone I know needing contraception. Thank you so much for this resource.

I have been using PRJKT Ruby for some amount of years, and have had nothing but great experiences. I had been wedding planning and let my subscription lapse on accident, customer service was beyond helpful and the practitioners are always so kind and knowledgeable. The convenience is great and the prices are affordable. Seriously, they provide such a great service.

Fast service, convenient booking times, nice doctors.

This website has helped me for years. I wouldn’t have access to things I need if it weren’t for project ruby. All employees I have been in contact with were very helpful and kind. Highly recommend.

Great product. Great customer service.

I called several days ago and was told that my auto refill had shipped and then yesterday I found out it did not ship because I needed a consult and I had to pay over $30 for shipping since I'm going to run out

I received 6 emails saying my order was shipping with 6 different order/tracking numbers. When I reached out for clarification, 2 people responded telling me the exact same thing. Doesn't seem like everyone is on the same page here.

The best as usual .fast friendly and efficient

Honestly I’m annoyed that I paid for $35 “overnight shipping” when it took a whole day to process and be approved for the prescription. Then it’s going to take more like two days for the package to arrive. I wish I didn’t pay for overnight.

It's alright but the website isn't the easiest to use. I searched for my usual birth control, just to be told there's no results that match my search. But when I went to my order history to reorder from there, it was available. I also had to do a video consult and all the times were SO late and incredibly inconvenient, no matter what day I picked.

Overall, Prjkt Ruby is sensational, and I love them. My constructive comments at the moment are A) There is no means on the website to make address adjustments when one is traveling. It must be done by phone, and B) I've gotten something like 8 duplicate e-mailed telling me my order has shipped in 3 days' time. It didn't ruin my day or anything, but that many e-mails from a semi-official source tends to mean SPAM or something is wrong.

Everyone is always kind and helpful! They give all the information you need & answer all your questions. I’ve never had any issues, thank you Lord for these kind people and what they do