procase.com Reviews 428

The case appears to be durable and the price was very good. The stand up stops are shallow and allow the tablet to slip out. A suggestion would be to make the depressions deeper. Also a stop that would allow the top to be 3" high for typing would be good

Simple to order, quickly arrived, and was exactly what I expected.

Great Customer Serice re: Pre-Purchase Questions. Timely Communications. Great Price.
Good Product and Easy to Use.
One Drawback is Lap Work like at a Conference. A little Cumbersome in this Environment like if you have to move once you are set up.

First time ordering with this company. The iPad cover was easy to install and protects well. Happy with this purchase and service.

Price was great, item is well made & pretty, and delivery was quick!

Love the speed at which the item was delivered. Overall excellent service. Great colour. Love sleek and professional look.

I received the item very quick! The case is sleek and I like the flip up/flip back feature on this item.

My new private is well made. It s my second one, and again I m very satisfied.

The package took almost a month to get delivered. Seems like Ups had it for a bit, then sent it back to procase, without reason, and was sitting in the warehouse.

Lea with customer support was super helpful in tracking it down and getting it shipped back out quickly.

Great value and product. Received my order very fast

This is a great case. Fits my iPad to a tee and arrived in a timely manner after I ordered it.

Customer service handled the problem I had with my order by providing a replacement for a defective unit.

Replaced my previous pro case of 3+ years, which had developed a crack in the plastic piece above the volume buttons. I was pleased that this replacement had eliminated that piece so that I can again control the volume.

I appreciated the timely delivery once I ordered the new case for my mini iPad.

I like the Procase. At first I wasn’t sure because the pad doesn’t seem to fit in it as well as in the old case. But it seems alright just different. I do love the blue color!

Great product. Fast delivery.

Our original order did not ship. I sent in a Support Request asking for a delivery date. I was informed that our order was placed, but never shipped. When this issue was sorted, the cover arrived about 2-3 weeks after our original order.

It came damaged and I cannot get a replacement.

The product was far too poor in quality which I should have anticipated for the price. That's on me, not Procase. However, when I initiated a return I was asked to take pictures prior to approval and told to pay for return shipping and pay a $4.00 restocking charge. Obviously for a $37.00 product it easier to just throw it out or give it away than to go through that hassle and cost. In a world of easy Amazon returns, Procase has set themselves apart as a terrible place for online shopping which requires simple returns. Their practice also ensures that anyone who has to do a return will just shop elsewhere next time. They are stepping over dollars to pick up cents; a free return today leads to another purchase tomorrow. Instead I will be going elsewhere. It behooves Procase to reconsider their return policies. PS, I never write reviews but they sent me an email asking for one so.... careful what you wish for.

Quick delivery, good price and good quality