ProCook - Bideford Reviews 

788
TrustScore 5 uit 5

4,9

Unit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff are helpful and attentive. Excellent service every time. Products are always good value and suitable for their purpose.

Beoordeeld met 5 van de 5 sterren

Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase. Nice to get your purchased wrapped up makes it feel just that bit more expensive.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and kn... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

788 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(788)

26.161 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service + quality products at…

Excellent service + quality products at sensible prices

12 augustus 2026
Logo ProCook - Bideford

Antwoord van ProCook - Bideford

We're so pleased to hear that you experienced excellent service and found our products to be of high quality at sensible prices! Thank you for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Purchased an ice cream scoop

Purchased an ice cream scoop, good and solid works a treat, used quite a lot in the hot weather,

I would recommend then.

10 augustus 2026
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Antwoord van ProCook - Bideford

We're so pleased to hear that your ice cream scoop is working so well for you, especially during the hot weather! Thank you for your kind recommendation.

Beoordeeld met 5 van de 5 sterren

Visiting the staff at Pro Cook always a good experience

Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowledgable about all their products and also very good fun to be with. They recognise their customers from previous visits and cant do enough for them (even mending a cut finger once!) although, just a Burger Press today!. Well done and Pro Cook should be proud of all their staff, especially the mature ones! Simon

15 augustus 2026
Review zonder uitnodiging
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Antwoord van ProCook - Bideford

We are so delighted to hear about your wonderful experiences at our Bideford store! It's fantastic to know that our team members are providing such knowledgeable and enjoyable service. We truly appreciate you recognizing their dedication and the positive impact they have on your visits. We're proud to have such a great team.

Beoordeeld met 5 van de 5 sterren

The staff are so helpful

The staff are so helpful, always an uplifting experience.

8 augustus 2026
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Antwoord van ProCook - Bideford

We're so pleased to hear that you consistently have an uplifting experience with our helpful staff! We truly appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Lovely helpf staff

Lovely chatty staff that gave us some excellent advice.

11 augustus 2026
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Antwoord van ProCook - Bideford

We're so pleased to hear that our staff was chatty and provided you with excellent advice. We truly appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Staff friendly and helpful

Staff friendly and helpful, well laid out shop, clean and tidy, items to suit all budgets.

10 augustus 2026
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Antwoord van ProCook - Bideford

We're so happy you found our staff friendly and helpful, and our shop clean and tidy! We're also glad you found items to suit all budgets. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

All ways get friendly and helpful…

All ways get friendly and helpful service

5 augustus 2026
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Antwoord van ProCook - Bideford

We truly appreciate your kind words about our team. It's wonderful to hear that you always receive friendly and helpful service during your visits.

Beoordeeld met 5 van de 5 sterren

I'm a big fan of ProCook

I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and knowledgeable. My kitchen is becoming quite based around a lot of their offering - and it lasts well!

5 augustus 2026
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Antwoord van ProCook - Bideford

We're so pleased to hear you're such a big fan and that you've enjoyed exploring our shops! It's wonderful that our staff are always helpful and knowledgeable, and that our offerings are becoming a staple in your kitchen.

Beoordeeld met 5 van de 5 sterren

Service with a smile

Helpful, friendly staff, not pushy

4 augustus 2026
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Antwoord van ProCook - Bideford

We are so pleased to hear that our team provided you with such a positive experience. Your kind words are greatly appreciated!

Beoordeeld met 5 van de 5 sterren

The staff were very knowledgeable and…

The staff were very knowledgeable and helpful. Unfortunately the items we wanted weren't in stock but they were able to order them to be delivered to our home which was brilliant.

7 augustus 2026
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Antwoord van ProCook - Bideford

We're delighted to hear that our staff were so knowledgeable and helpful during your visit. We understand it can be disappointing when items aren't immediately available, but we're glad we could arrange for home delivery.

Beoordeeld met 5 van de 5 sterren

Friendly patient staff who were able to…

Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase.
Nice to get your purchased wrapped up makes it feel just that bit more expensive.

6 augustus 2026
Logo ProCook - Bideford

Antwoord van ProCook - Bideford

We're so pleased to hear our staff were friendly and patient, and able to provide great advice for your purchase. It's wonderful that the wrapping added to your experience!

Beoordeeld met 5 van de 5 sterren

The member of staff was so helpful and…

The member of staff was so helpful and knowledgeable. Without any of the hard sale you can experience in some stores.

29 juli 2026
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Antwoord van ProCook - Bideford

We're so pleased to hear you found our staff helpful and knowledgeable! We appreciate your kind words about your positive experience with us.

Beoordeeld met 2 van de 5 sterren

It just wasn't a positive experience

It just wasn't a positive experience, we always use pro cook around the UK, if there's one there, we use it!

We needed a meat thermometer for the campervan on our Devon trip, staff watched us like a hawk, made us feel uneasy... it have us the feeling on "not being good enough" to be in there. I still bought my thermometer, and went about my day, but service was a real let down (usually good at ProCook). Without being harsh, I'd get rid of the two older lady staff serving that day!

27 juli 2026
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Antwoord van ProCook - Bideford

patrick

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store


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