The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Toon meer
Locatie
Wijzig locatieCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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Lees wat reviewers zeggen
Very helpful Sales Assistant, good advice, attentive without being pushy. Great products will definitely be back to buy other things.
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Toon meer
Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Verenigd Koninkrijk
4,8
Uitstekend
408 reviews
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Great service
Great service. Very helpful and friendly. A good selection of quality kitchen items.
24 april 2026
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service helpful and friendly.
Store extremely well laid out
Store extremely well laid out, with super helpful staff. Always a pleasure to shop here.
19 april 2026
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our store well laid out and our staff helpful.
Quality product and friendly, knowledgeable service
We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the shop ( within a country market store) was really helpful and very passionate about the product. She ensured that the range purchased was suitable for what, and how, we cook!!! A very personal service and we would highly recommend both the product and the customer experience!!!
20 april 2026
Antwoord van ProCook - Bordon
We're happy to hear you found the perfect saucepans for your needs! It's great that our team member was helpful and passionate, ensuring the range suited your cooking style. We appreciate your recommendation of our products and service!
Great range, excellent quality products
Great range of excellent quality products - I wished my kitchen was bigger! Staff were very friendly, helpful and knowledgeable without interfering. The shopping experience was a pleasure.
20 april 2026
Antwoord van ProCook - Bordon
We're happy to hear you found a great range of excellent quality products and that our staff were friendly, helpful, and knowledgeable. We appreciate your positive feedback about your shopping experience.
Very elegant & extremely sharp
17 april 2026
Friendly and helpful staff
13 april 2026
The staff were very helpful and…
The staff were very helpful and pleasant ,I would recomend
13 april 2026
Found exactly what I was looking for
Found exactly what I was looking for thanks to the help of the very kind and informative staff, especially Amie who showed me where the product and any alternatives. Will definitely be coming back!
9 april 2026
Review zonder uitnodiging
Worst frying pan
Worst frying pan. We bought an uncoated stainless steel pan but EVERYTHING sticks to it. Fail.
11 april 2026
Antwoord van ProCook - Bordon
Thank you for your review, we have asked the customer service team to contact you to resolve.
Superb Staff, especially Amie
Great product, great customer service and the staff were polite and helpful 10/10
4 april 2026
Antwoord van ProCook - Bordon
We appreciate you letting us know our staff was polite and nice; it means a lot to our team.
Helpful staff .
2 april 2026
The staff were really helpful and…
The staff were really helpful and welcoming.
I’m going back soon .
25 maart 2026
Antwoord van ProCook - Bordon
We're so happy to hear that our staff made you feel welcome! We appreciate your kind words and look forward to your next visit with us.
Antwoord van ProCook - Bordon
We appreciate you letting us know our service was helpful and friendly; it means a lot to our team.
Good staff ready to help you and…
Good staff ready to help you and pleasant to serve you
24 maart 2026
Antwoord van ProCook - Bordon
We are happy to hear that our staff was helpful and pleasant. Thank you for your positive feedback; we appreciate it greatly.
Antwoord van ProCook - Bordon
We're happy to be your go-to shop for kitchen items. Thank you for sharing your positive experience with our products!
free to look without interruption
free to look without interruption
polite sales staff at check out
17 maart 2026
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