Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... Toon meer
Locatie
Wijzig locatieCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... Toon meer
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
Bedrijf heeft geantwoord
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Verenigd Koninkrijk
4,8
Uitstekend
437 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great products and service
Great products and service, had just what I was looking for. I was given helpful advice by the assistant without feeling like I was being pushed to buy more than I actually wanted. This was greatly appreciated and I will return as a regular customer as your products are beautifully presented and very well made.
12 februari 2026
Antwoord van ProCook - Bordon
We're happy to hear that you found what you were looking for and that our team member provided helpful advice without pressure. We appreciate that you found our products beautifully presented and well-made, and we look forward to welcoming you back as a regular customer!
We went in to buy a set of knives
We went in to buy a set of knives, having been married 46 years, this is the 1st time we've brought knives since we got a set as a wedding present, so this was a big deal to us. We saw some We liked but had some questions which a member of staff answered plainly and clearly, we were served with ease and curtesy. It also helped that they took "blue light" so we got some discount as well. I've since used my knives and I'm 💯 happy with them.
9 februari 2026
Great Coffee Machine
Was happy not only to get the coffee machine in the sale but also get military discount off it.
This will give me delicious fresh brewed coffee at home and also help me save money
31 januari 2026
Antwoord van ProCook - Bordon
We're happy you were able to purchase the coffee machine during the sale and use your military discount. We appreciate you sharing that you'll be saving money while enjoying fresh coffee at home.
Long, two slot toaster.
I purchased the long, wide slot toaster. Without a doubt it is the best toaster I have ever bought. Perfect toast every time, and looks great in my kitchen.
The member of staff who served me told me that she had the same toaster, and how good it was, so I bought with confidence.
25 januari 2026
Antwoord van ProCook - Bordon
We're happy to hear that you are enjoying the long slot toaster. It's great to know that you are consistently getting perfect toast. We appreciate you sharing your positive experience and are glad our staff could assist you.
The staff were very helpful and smiling…
The staff were very helpful and smiling makes all the difference kind regards James Scott Drury.
25 januari 2026
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our team was helpful and that their smiles made a difference.
Great after service
13 januari 2026
Antwoord van ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great choice of goods
Great selection of high quality goods at good prices. The staff were knowledgeable and professional and very friendly
11 januari 2026
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our selection, prices, and staff.
Antwoord van ProCook - Bordon
We appreciate your positive feedback. We are so happy to hear that you enjoyed our good selection and found our staff lovely and prices reasonable.
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff gave sound advice and were up to date.
Great service and great item at a very…
Great service and great item at a very good price.
12 december 2025
Antwoord van ProCook - Bordon
We appreciate your positive feedback! We are so happy you were satisfied with our service and the item's excellent value.
Very good selection and great prices
9 december 2025
Antwoord van ProCook - Bordon
We're happy to hear you found a very good selection with great prices. We appreciate your positive feedback very much!
I was amazed at the range of products…
I was amazed at the range of products and the efficient staff
20 november 2025
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy you liked our range of products and efficient staff.
Antwoord van ProCook - Bordon
We appreciate your positive feedback! We're glad you like our product range and are happy with the 10-year warranty.
Very helpful sales assistant who knewe…
Very helpful sales assistant who knew her stock
16 november 2025
Antwoord van ProCook - Bordon
We appreciate you sharing your experience! We're so glad to hear that our sales assistant was helpful and knowledgeable about our stock.
Excellent Customer service!
16 november 2025
Antwoord van ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great choice of equipment and vast…
Great choice of equipment and vast stock
Excellent staff very helpful with any questions we had
Guarantees on all products purchased explained
As a man a good day out shopping
16 november 2025
Antwoord van ProCook - Bordon
We're happy to hear you found a great selection and vast stock! It's wonderful our helpful staff could answer your questions and explain the guarantees. We appreciate your positive feedback!
Helpful staff, reasonable prices
Helpful staff. A wide selection of products at reasonable prices.
11 november 2025
Antwoord van ProCook - Bordon
We appreciate your positive feedback! We are so happy to hear that you found our staff helpful and liked our wide selection of products and prices.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.