A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... Toon meer
Bedrijf heeft geantwoord
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Verenigd Koninkrijk
4,7
Uitstekend
421 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service and I have an…
Excellent service and I have an excellent and useful product from Pro Cook
26 september 2025
Antwoord van ProCook - Bracknell
We appreciate you taking the time to share your experience! We're so happy to hear that you find our service and products excellent and useful.
Replacing pans and a wok
We have replaced our pans and wok moving on to induction cooking. Good range to choose from and helpful staff
24 september 2025
Antwoord van ProCook - Bracknell
We're happy to hear that you found a good range for your induction cooking needs and that our staff were helpful. Thank you for your positive feedback!
Friendly staff
Friendly staff, knowledgeable and helpful. Didn't push to sell, but listened to what we needed and offered the best solution for us - was buying a good quality chef's knife.
28 september 2025
Antwoord van ProCook - Bracknell
We're happy to hear that you found our staff friendly, knowledgeable, and helpful. We appreciate that they listened to your needs and offered the best solution for your chef's knife purchase.
Excellent products and customer…
Excellent products and customer service. Got 20 year warranty on a steel saucepan.
23 september 2025
Antwoord van ProCook - Bracknell
We're happy to hear that you're enjoying our products and customer service! We're also glad you appreciate the 20-year warranty on your steel saucepan. Thanks for your feedback.
Antwoord van ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The young lad that served me was very…
The young lad that served me was very helpful and polite
15 september 2025
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was helpful and polite.
Antwoord van ProCook - Bracknell
We're happy to hear that you find our saucepan great and worth the money. Thank you for your positive feedback!
Great service
Friendly. Helpful. Great service. Great range of goods. Well presented for customer viewing. Made customer feel valued.
15 september 2025
Antwoord van ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service friendly and helpful, and liked our range of goods.
Antwoord van ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite and very well informed staff
14 september 2025
Antwoord van ProCook - Bracknell
We appreciate your feedback! We are so happy our staff was polite and well-informed for you, and we thank you for letting us know.
Excellent throughout!
The young man who dealt with us was absolutely superb.
His knowledge of the products was outstanding, his manner and approach were excellent.
At no point was there any pressure to buy, I merely acted on instinct and happily spent quite a bit of money in store due to the professionalism of the staff member.
12 september 2025
Pleasant staff
Pleasant staff , friendly, efficient, professional and knowledgeable .
9 september 2025
Very helpful staff
Very helpful staff. Lots of choice. Found what we were looking for and the pan & utensils work really well.
4 september 2025
Love this shop for all cooking utensils…
Love this shop for all cooking utensils and everything else kitchen related excellent value for money.
6 september 2025
Antwoord van ProCook - Bracknell
We're so happy you love our shop for cooking utensils and kitchen-related items. We appreciate you noticing our excellent value for the money we offer.
Excellent service as per usual
Excellent service as per usual, couldn’t find what I was looking for and as soon as I asked they got it for me. Also brought a couple of other things while there, staff are so polite.
1 september 2025
Antwoord van ProCook - Bracknell
We appreciate your continued support and are happy to hear about the excellent service you received. It's great that our staff could quickly find what you needed and were polite during your visit.
Antwoord van ProCook - Bracknell
We appreciate your positive feedback! We are so glad you enjoyed our clean shop and great customer service.
Great purchase
They were very helpful with my purchase of a frying pan and serving spoon. The quality was as expected and the service was patient and calm.
27 augustus 2025
Antwoord van ProCook - Bracknell
We're so happy to hear that our staff was helpful with your frying pan and serving spoon purchase! We appreciate your feedback regarding the patient and calm service and the quality.
Antwoord van ProCook - Bracknell
We appreciate your positive feedback. We are so happy to hear that our place was clean, easy to navigate, and that our staff member was polite.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.