I've recently moved to Bromley and have visited the store twice. Both times the staff have been really helpful and when I'd picked up a few items they offered to take them from me while I continued t... Toon meer
Locatie
Wijzig locatieUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Lees wat reviewers zeggen
I’ve previously ordered items online from Procook and have been very pleased, but it’s great to have a physical shop to browse in! I found the glass surface protector by accident, and it is perfect fo... Toon meer
I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... Toon meer
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Verenigd Koninkrijk
- 0208 178 3811
4,8
Uitstekend
254 reviews
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Very helpful and friendly staff
Very helpful and friendly staff, great range of products. Shop very well set out. The chefs knife I bought is very good.
9 mei 2026
Antwoord van ProCook - Bromley
We're so happy you enjoyed our friendly staff, great products, and well-organized shop. We appreciate your kind words!
Good pans, Great staff, lovely shop.
Went into the Bromley store with a good idea of the items I wanted to buy. Had done my research online, I wanted to feel the pans, weight, comfort, ease of handling.
I was served by Jamie. He was very knowledgeable, helpful and knew his products. He went out of his way to order something not in stock at a different branch and made the shopping experience a pleasure.
Lovely light, airy shop with lovely displays, well set out.
All in all I can’t recommend this shop highly enough.
12 mei 2026
Antwoord van ProCook - Bromley
We're happy to hear that you enjoyed your shopping experience in our Bromley store. We appreciate your positive comments regarding the store's atmosphere and the service provided. It's great to know that our team member was so helpful in meeting your needs. Thank you for your recommendation!
Antwoord van ProCook - Bromley
We appreciate you letting us know our staff was friendly and professional.
Service was great: slow cooker no instructions
Service was great but the slow cooker we purchased didn’t have any instructions on how to use.
11 mei 2026
Antwoord van ProCook - Bromley
We appreciate your feedback. We are sorry the slow cooker lacked instructions. We will look into this issue.
Antwoord van ProCook - Bromley
We appreciate your kind words. We are happy to hear it.
Helpful and Affordable
It was my first visit to Pro Cook Bromley, and was an impulsive decision as I passed by. The staff member was very friendly and helped me find what I was looking for quickly. I found the pricing reasonable, and so far am very happy with my purchase
3 mei 2026
Antwoord van ProCook - Bromley
We're so happy to hear you had a great first visit and found exactly what you needed! It's wonderful that our staff was helpful and that you're pleased with your purchase. Thank you for your positive feedback!
Really good service in a well stocked
Really good service in a well stocked, clean and well laid out shop.
6 mei 2026
Antwoord van ProCook - Bromley
We appreciate your great review! We're so happy you liked our clean, well-stocked shop and service.
Very good customer service
Very good customer service. Even pointing out that the item bought has a 10 year guarentee.
1 mei 2026
Antwoord van ProCook - Bromley
We're happy to hear you received very good customer service and appreciated learning about the 10-year guarantee. Thank you for your feedback!
A great range of quality kitchenware
I like the way the shop’s laid out. The staff were superb and very helpful in every way.
5 mei 2026
Antwoord van ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you found our shop well laid out and our staff superb.
A pleasant satisfied shopping experience
I was assisted to find my intended purchase.
Shown offers in the shop which prompted me to purchase more items.
The assistant was also able to give clear advice/ information on possible future purchases.
Staff was pleasant, knowledgeable and helpful.
25 april 2026
Antwoord van ProCook - Bromley
We're delighted to hear our team was so helpful in assisting you with your purchases and offering valuable advice for future items. We appreciate your kind words!
Antwoord van ProCook - Bromley
We are so pleased you enjoyed our well-presented shop and excellent service!
I love the quality of what you sell
I love the quality of what you sell, however excluding what we bought recently we have purchased a ring pan & a stock saucepan, which is of good quality but I do feel prices a very high.
We were in your newly opened Bromley branch.
I do
30 april 2026
Antwoord van ProCook - Bromley
We appreciate your positive feedback regarding the quality of our products and your visit to our new Bromley branch. We acknowledge your concerns about our pricing. We are always reviewing our offerings.
Great shop, helpful staff and good customer service. Thank you ProCook
Very happy to see ProCook open new branch in Bromley quite convenient for me I love ProCook Items generally. And I highly recommend them to everyone
4 mei 2026
Antwoord van ProCook - Bromley
We're so happy you're pleased with our new branch and love our items! Thank you for your wonderful recommendation.
Friendly staff and well organised…
Friendly staff and well organised store.
Knowledgeable on products and had what I needed.
4 mei 2026
Antwoord van ProCook - Bromley
We're so glad you found our staff friendly and our store well-organized. We appreciate your kind words about our product knowledge!
The staff are very helpful and as…
The staff are very helpful and as always the Procook product is excellent
3 mei 2026
Excellent products
The service and the products we purchased were extremely good quality considering the price paid for them.
1 mei 2026
good selection of kitchen items
good selection of kitchen items. Informative staff who have time for you.
1 mei 2026
Great choices
It’s our 1st time and love the products so we went back 2 days later and bought more . The staff were very friendly and helpful.
24 april 2026
Excellent knifes
24 april 2026
Antwoord van ProCook - Bromley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
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