ProCook - Cannock Reviews 

1.099
TrustScore 5 uit 5

4,9

Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB


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Beoordeeld met 5 van de 5 sterren

Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Toon meer

Beoordeeld met 5 van de 5 sterren

ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Toon meer

Beoordeeld met 5 van de 5 sterren

Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.099)

25.839 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Friendly staff.

The staff were friendly, knowledgeable and professional.
I’m very pleased with the quality of the saucepan set that I bought every item was packaged very well.
I would certainly buy ProCook again.

5 juni 2026
Beoordeeld met 5 van de 5 sterren

Paring Knives

Lovely set of paring knives

28 mei 2026
Logo ProCook - Cannock

Antwoord van ProCook - Cannock

We're glad you like our paring knives! Thank you for the positive feedback.

Beoordeeld met 5 van de 5 sterren

Fast efficient service

Great offers in store, friendly staff promoting offers to customers to help save money

28 mei 2026
Logo ProCook - Cannock

Antwoord van ProCook - Cannock

We're so glad you found great offers and our staff helpful in saving you money! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Staff were very helpful & polite

Staff were very helpful & polite, making a fuss over our dog and when asked about a product gave all the info about it .

28 mei 2026
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Antwoord van ProCook - Cannock

We're delighted to hear our staff were helpful and polite, and that your dog enjoyed their visit! We appreciate your kind words.

Beoordeeld met 4 van de 5 sterren

nice product

nice product. good service

26 mei 2026
Logo ProCook - Cannock

Antwoord van ProCook - Cannock

We are glad you enjoyed our product and service. We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

In store purchase made

In store purchase made:
I’ve bought pro cook products before and have always been very happy with the quality of the items.
I went into a store last week to buy a few things and had dealings with two different staff members. They were both so very helpful, informative, friendly and professional. Excellent team at McArthurGlenn, Cannock Branch. Thank you.

28 mei 2026
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Antwoord van ProCook - Cannock

We are so happy to hear you had such a positive experience at our Cannock branch. It's wonderful to know our team provided helpful and professional service. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Great quality!

Great range of kitchen items! Excellent quality!

28 mei 2026
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Antwoord van ProCook - Cannock

We're so pleased you enjoyed our kitchen items and their quality!

Beoordeeld met 5 van de 5 sterren

They customer service representatives…

They customer service representatives were extremely helpful at the store, and made recommendations regarding savings on items.

25 mei 2026
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Antwoord van ProCook - Cannock

We appreciate you taking the time to share your kind words! We're so happy our team was helpful and offered great recommendations.

Beoordeeld met 5 van de 5 sterren

The young lady

The young lady, who assisted me, was very knowledgeable and put me into the right direction for what I wanted.
She even got a bowl of water for my dog,( which she was really grateful for) due to the heat.
I purchased a wrought iron griddle plate.
Very reasonably priced, brilliant for the bbq.
Again many thanks

25 mei 2026
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Antwoord van ProCook - Cannock

We're so pleased to hear our team provided such helpful and thoughtful service, especially to your canine companion! It's wonderful that you found the perfect griddle plate. Thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Sales Assistant so helpful at a busy time of day.

There were a lot of great kitchen products on sale, and the Sales Assistant was so helpful and knowledgeable at a busy time of the day.

17 mei 2026
Logo ProCook - Cannock

Antwoord van ProCook - Cannock

We're delighted you found great kitchen products and our Sales Assistant was so helpful during a busy time. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Super friendly

Super friendly, knowledgeable and helpful staff!

ProCook products are excellent quality at a very reasonable price.

Highly recommended the products and knowledge the staff have. Cutlery and cooking tins spot on.

I’ve shopped both in the Solihull branch and the McArthur Glen Outlet. In particular a shout to the staff in McArthur Glen. Thanks for the recipe cards my banana bread has stepped up a level!

Thanks guys keep up the good work. Many companies could learn a thing or two from you!

26 april 2026
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Antwoord van ProCook - Cannock

We truly appreciate your wonderful feedback! We are so pleased to hear that our staff provided you with such a positive experience and that you are enjoying the quality of our products. It's fantastic to know your banana bread has improved with our recipe cards!

Beoordeeld met 5 van de 5 sterren

Friendly advice and service

Friendly advice and service, the staff are very professional.
My only complaint was the new kitchen knife I bought had nothing on the display to say it is not dishwasher safe.
Fortunately the assistant who served me told me.
I am more than happy with the product and will be visiting again.

3 mei 2026
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Antwoord van ProCook - Cannock

We are so glad to hear you had a positive experience with our staff! We appreciate you bringing the display information to our attention; we will certainly look into adding care instructions for our products. We look forward to your next visit!

Beoordeeld met 5 van de 5 sterren

The lady that assisted us was so…

The lady that assisted us was so helpful and kind and helped us get exactly the knives we needed without breaking the budget. Didn’t catch her name but thank you!!

9 mei 2026
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Antwoord van ProCook - Cannock

We're so happy our team helped you find the perfect knives within your budget! Thank you for sharing your positive experience.

Beoordeeld met 5 van de 5 sterren

Shopping day

Visited shop and staff were extremely helpful.

4 mei 2026
Logo ProCook - Cannock

Antwoord van ProCook - Cannock

We are glad our staff was extremely helpful during your visit.

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