Spent ages choosing the right knife months ago then recently lost it. After staring at dozens in the display cabinet trying to remember which one I bought before the staff said give me your email addr... Toon meer
Locatie
Wijzig locatieUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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Lees wat reviewers zeggen
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Toon meer
Wife and I were in Canterbury for the day. Passed by Pro Cook's store and decided to go in; we were in need of updating most of our pots and pans. Immediately greeted in a friendly and posi... Toon meer
Nice clean well presented showroom, in tentative staff, and good quality products, in a nice area of Canterbury
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Verenigd Koninkrijk
- 01227 953099
4,9
Uitstekend
343 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was easy
28 april 2026
Staff friendly and helpful
Staff friendly and helpful. Got the teapot I wanted and pleased with my purchase.
2 mei 2026
Friendly staff
Friendly staff helped us to find what we were looking for within a couple of minutes of entering the shop.
27 april 2026
The assistant was very helpful and…
The assistant was very helpful and having used her instructions the pan didn’t stick.
1 mei 2026
A lovely kitchen shop
The shop is beautifully laid out. Wide choice of goods at competitive prices. I want a dinner service but I’m waiting to see if any discounts over the May bank holiday. But I would say they have most things you would need for your kitchen and in soft shades.
30 april 2026
Great shop with lots of good quality…
Great shop with lots of good quality products, so plenty of choice
29 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Staff were very friendly and helpful.
Staff were very friendly and helpful.
We wer able to find everything that we wanted.
26 april 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was friendly and helpful and that you found everything.
Outstanding customer service
The customer service in this store is outstanding. We’ve been in a few times now and the people working there are attentive and so nice and helpful.
25 april 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our team attentive, nice, and helpful.
Good new shop
Good new shop. Please do not allow dogs in the store amongst the food utensils. Efficient staff and fine products. Well done.
20 april 2026
Antwoord van ProCook - Canterbury
We're happy you enjoyed our new shop and products! Thank you for your feedback regarding dogs in the store. We'll consider this to ensure a pleasant experience for everyone.
the store is very organised and clean…
the store is very organised and clean and it is sell my favourite things anything to do with baking and cooking the staff are very friendly and helpful.
14 april 2026
Antwoord van ProCook - Canterbury
We're so happy to hear that you find our store organised and clean, and that we sell your favourite baking and cooking items! It's great to know our staff are friendly and helpful.
The knowledge of knives was excellent
The knowledge of knives was excellent.
I was unsure what to buy,
The gentleman who served me was outstanding. Thank you
I will definitely be back to buy something from you soon.
18 april 2026
Antwoord van ProCook - Canterbury
We're happy to hear that the knowledge about knives was excellent and that the service was outstanding. We appreciate your positive feedback and look forward to your return.
Helpfulness of staff and quality of product.
Helpfulness of staff and quality of product; two saucepans for our new induction hob. Cheaper products produced a noisy hum.
18 april 2026
Very happy
Very happy, staff friendly and helpful, good advice given happy with my purchases.
18 april 2026
Antwoord van ProCook - Canterbury
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful and liked your purchases.
Great customer service and incredible…
Great customer service and incredible range of kitchenware at very good prices.
20 april 2026
Staff really helpful checking stock and…
Staff really helpful checking stock and availability
Knives I bought first class and good price
Highly recommend
20 april 2026
Sales assistant very helpful and…
Sales assistant very helpful and polite, for what we wanted
18 april 2026
Great set of knives
Great set of knives , even had 20% off !
look smart in my kitchen , looking forward to purchasing some glassware next .
18 april 2026
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