This was my third visit to ProCook. Once again I was served by friendly and very knowledgeable staff. They explained very thoroughly as to how I should use my new saucepans in order to get the best ou... Toon meer
Locatie
Wijzig locatieUnit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
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Lees wat reviewers zeggen
The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... Toon meer
Bedrijf heeft geantwoord
Being a regular visitor to Morganstown garden centre I always pop into ProCook and usually pick something up, you know it's going to be good quality and the advice I've been given in the past has alwa... Toon meer
Bedrijf heeft geantwoord
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Verenigd Koninkrijk
4,8
Uitstekend
474 reviews
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Prompt and efficient service
Prompt and efficient service. Good quality and value of item.
16 januari 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
good experience
The item I wanted was there, easy to find, at a reasonable price and the lady that served me was extremely nice.
10 januari 2026
Antwoord van ProCook - Cardiff
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you wanted easily and that our staff was nice.
Get your kitchen equipment from Procook.
A great team in the Cardiff store , so very helpful. A huge range of kitchen products , spoilt for choice. Pay them a visit if you need new kitchen equipment .
8 januari 2026
Antwoord van ProCook - Cardiff
We're happy to hear that you found our team in Cardiff helpful and that you appreciated the wide selection of kitchen products available. Thank you for your positive feedback!
Antwoord van ProCook - Cardiff
We appreciate you letting us know our staff was helpful, and we are so happy you plan to return!
Lovely shop with very helpful and…
Lovely shop with very helpful and polite service.
17 december 2025
Antwoord van ProCook - Cardiff
We appreciate your positive feedback on our helpful and polite service in our lovely shop; we are so happy you were pleased!
I purchased a set of knifes with…
I purchased a set of knifes with supposedly a block to place them in as I don't like to see knifes on display . I had to go back to my car and the staff member had wrapped them up on my return to pay for them.
When I got home I found that I was given a magnetic block instead . I live a quite distance from the shop and going back was inconvenient at such a busy time of the year. The staff member did apologies but it cost me travel time and cost in fuel to return.
An offer of discount would have been appreciated .
Thank you
Regards
JP Patterson
16 december 2025
Antwoord van ProCook - Cardiff
Thank you for your review we will pass this feedback on to the store.
Great range of goods and I was able to…
Great range of goods and I was able to buy it all in one place. We got a steamer with two levels, a frying pan and a saucepan set. We’ve used them all and they are excellent to cook with and very easy to clean.
16 december 2025
Antwoord van ProCook - Cardiff
We're happy to hear that you found everything you needed! It's great to know that you're enjoying cooking with the steamer, frying pan, and saucepan set and that they are easy to clean. Thanks for your positive feedback.
Good product range especially in…
Good product range especially in utensil area. Helpful sales staff
17 december 2025
Antwoord van ProCook - Cardiff
We appreciate your positive feedback! We're so happy you liked our product range and found our sales staff helpful.
ProCook Cardiff a store to visit
Visited the Cardiff store on 10th December, was greeted upon entering and told us not to hesitate in asking for assistance. Store was well set up as they had not long opened, the young lady was busily dusting everything. The young man,Liam, was very kind reaching and carrying things for us. Made our purchase and asked if we could collect it later. Upon return he even offered to carry the items to our car. Highly recommend the service we received at this store.
11 december 2025
Antwoord van ProCook - Cardiff
We're happy to hear that you enjoyed your visit to our store on December 10th. It's great to know that our team was helpful and accommodating, especially with carrying your items. We appreciate your recommendation and are glad we could provide excellent service.
Great really helpful stafff
9 december 2025
Antwoord van ProCook - Cardiff
We are happy to hear that we could assist you so well. Thank you for your kind feedback; it means a lot to us.
Lovely shop ,the staff was very helpful…
Lovely shop ,the staff was very helpful and told me about the offers that was on very helpful ,definatly go back
18 november 2025
Antwoord van ProCook - Cardiff
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and found our staff very helpful with the offers.
friendly service and wrapped our…
friendly service and wrapped our purchase very professional,
15 november 2025
Antwoord van ProCook - Cardiff
We appreciate you taking the time to leave us this great review! We are so happy to hear you enjoyed our friendly and professional service.
Great products even better with 3 for…
Great products even better with 3 for £9
Really helpful member of staff
8 november 2025
Antwoord van ProCook - Cardiff
We're glad you enjoyed our products and the 3 for £9 offer! It's great to hear our staff was helpful. We appreciate your positive feedback!
Antwoord van ProCook - Cardiff
We appreciate your feedback and are glad our team could help you with their knowledge.
Such helpful staff
Such helpful staff - spent time with us to discuss which pans were the best for our needs
8 november 2025
Antwoord van ProCook - Cardiff
We're happy to hear that our staff was so helpful in guiding you to the best pans for your cooking needs. Thank you for sharing your positive experience!
All products were first class
31 oktober 2025
Antwoord van ProCook - Cardiff
We're happy to hear that you had a first class experience with our products. Thank you for your positive feedback!
Lovely quality products had a good price
1 november 2025
Antwoord van ProCook - Cardiff
We appreciate your positive feedback; we're so glad you value our lovely quality products and good price.
Great choice, great service
A smaller outlet but very well set out with excellent variety of kitchen products.
From wooden spoons, great knife selection to electronic gadgets and the friendly helpful staff, this store is certainly well worth a visit.
4 november 2025
Antwoord van ProCook - Cardiff
We're delighted you found our smaller outlet well-organized with an excellent variety of kitchen products. It's great to hear you appreciated our selection and friendly, helpful staff. We appreciate your visit!
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