Very friendly young man served us , helped us choose the right cutlery, would definitely go back for more cookware ,
Locatie
Wijzig locatieUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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Lees wat reviewers zeggen
There were only 3 matching bowls on show but I needed four. Two members of staff searched in the stockroom until they found a box of four for me ! Very satisfied with help given.
Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... Toon meer
Bedrijf heeft geantwoord
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Verenigd Koninkrijk
4,9
Uitstekend
903 reviews
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Good shop for kitchen items
Well stocked shop, friendly and helpful staff. We found what we wanted with the guidance of staff
26 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good quality kitchen accessories at a…
Good quality kitchen accessories at a very good price.
25 maart 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our accessories and prices.
Antwoord van ProCook - Dalton Park
We appreciate your positive feedback; we are so happy that you had a good trade and that our service was pleasant!
The young Man in the shop was very…
The young Man in the shop was very helpful he explained everything to us but wasn't pushy to purchase.
19 maart 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our employee helpful and not pushy.
Found a casserole dish big enough for one or two person
Found a casserole dish which is big enough for one or two people made of cast iron but not too heavy
23 maart 2026
Antwoord van ProCook - Dalton Park
We're happy to hear that you found a cast iron casserole dish that suits your needs without being too heavy. Thank you for sharing your positive experience!
Lovely shop and great staff
Lovely shop, welcoming and well-stocked. The staff are just lovely, checking and explaining to help me make a great choice.
Thank you
20 maart 2026
Antwoord van ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop welcoming and well-stocked and our staff lovely.
Antwoord van ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and you got exactly what you needed! We are so happy to hear it.
I love the shop in the Dalton Park…
I love the shop in the Dalton Park outlet. Thanks all members of staff.
15 maart 2026
lovley helpfull staff exerlent
18 maart 2026
Staff were very friendly and helpful
Staff were very friendly and helpful. Offered to take our bags to the car
18 maart 2026
Friendly helpful staff
16 maart 2026
Antwoord van ProCook - Dalton Park
We appreciate your positive feedback regarding our great service; we are so happy you enjoyed it!
Helpfull staff and a good product
15 maart 2026
Antwoord van ProCook - Dalton Park
We appreciate your positive feedback regarding our good product and helpful staff; we are so happy you enjoyed them!
Antwoord van ProCook - Dalton Park
We appreciate your positive feedback; we are so happy you enjoyed our excellent products, good prices, and that our staff was helpful!
Antwoord van ProCook - Dalton Park
We appreciate your positive feedback; we are so happy you are pleased with our great choice of products!
Antwoord van ProCook - Dalton Park
We appreciate your positive feedback; we are so happy you enjoyed our great range of products and that our staff was very helpful!
Check what you are charged vs shelf edge ticket
Dalton Park purchase
Needed some trivets for the new kitchen, the lady that served us was really helpful as these items were on display in different parts of the shop.
Found exactly what we were looking for, but missing a rubber foot, after removing one from another display item we purchased items.
Very disappointing that once we arrived home we realised we had been overcharged for these items based on ticket price. As difference was only a couple of pounds not worth driving back for a refund, but we clearly have lost trust in this company.
13 maart 2026
Antwoord van ProCook - Dalton Park
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Great choice
The amount of choice was fantastic prices to suit everyone the staff were extremely helpful
12 maart 2026
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