ProCook - Doncaster Reviews 719

TrustScore 5 uit 5

4,9

Unit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The staff were very friendly and helpful without being overbearing. They were very knowledgeable about the products in the shop and willing to explain anything we didn’t understand

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The sales assistant (unfortunately I did not get her name) was an absolute star, she was helpful and very thorough in ensuring the dinner plate sets i was buying were all good opening each box and che... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange. We went into store and the gent who served us managed to find the original order, give us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

719 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Great service

The staff were very friendly and helpful without being overbearing. They were very knowledgeable about the products in the shop and willing to explain anything we didn’t understand

23 juni 2026
Logo ProCook - Doncaster

Antwoord van ProCook - Doncaster

We're so pleased to hear our staff were friendly, helpful, and knowledgeable without being overbearing. Thank you for your wonderful feedback!

Beoordeeld met 4 van de 5 sterren

Good quality items

Good quality items, though a bit pricey

18 juni 2026
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Antwoord van ProCook - Doncaster

We appreciate your kind words about our quality. We understand your feedback on pricing.

Beoordeeld met 5 van de 5 sterren

The sales assistant (unfortunately I…

The sales assistant (unfortunately I did not get her name) was an absolute star, she was helpful and very thorough in ensuring the dinner plate sets i was buying were all good opening each box and checking the quality and there were a lot of pieces to check over!! Fantastic customer services 👌

13 juni 2026
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Antwoord van ProCook - Doncaster

We're so pleased to hear about the fantastic customer service you received! It's wonderful that our sales assistant was so helpful and thorough in checking your dinner plate sets. Thank you for sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff

Very helpful in helping me pick out what I needed and even gave my dog a biscuit!

5 juni 2026
Beoordeeld met 5 van de 5 sterren

Fabulous shop

Fabulous shop, friendly and helpful staff, purchased exactly what I needed, would highly recommend.
I now have a brilliant Damascus knife.

8 juni 2026
Beoordeeld met 5 van de 5 sterren

Good service

Good service, excellent staff, extremely helpful and friendly. Excellent guarantees on products.

29 mei 2026
Beoordeeld met 5 van de 5 sterren

Doncaster shop. The assistant was polite and very

The assistant was polite and very helpful and there was no hard sell. The shop was well laid out light and airy and very clean. Product we bought was perfect for our needs.

31 mei 2026
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Antwoord van ProCook - Doncaster

We're so pleased our assistant was helpful and that you found our shop clean and well-organized. It's wonderful the product was perfect!

Beoordeeld met 5 van de 5 sterren

Really friendly and a great atmosphere…

Really friendly and a great atmosphere in the store and I have found everything that I want

26 mei 2026
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Antwoord van ProCook - Doncaster

We're so glad you enjoyed our friendly atmosphere and found everything you needed! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Good service.

Shown the product I wanted by a friendly member of staff and the transaction was completed easily and proptly.

28 mei 2026
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Antwoord van ProCook - Doncaster

We're so glad our friendly team helped you find your product and that your transaction was easy and prompt! Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Helpful polite staff

Helpful polite staff, very clean and bright environment. Love the product I bought

22 mei 2026
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Antwoord van ProCook - Doncaster

We're so glad you enjoyed our helpful staff, clean environment, and your product! We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Really good visit

We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange.
We went into store and the gent who served us managed to find the original order, give us a refund for the returned item and then we purchased something else.
Thank you to all.

19 mei 2026
Logo ProCook - Doncaster

Antwoord van ProCook - Doncaster

We are so glad our team could assist you with your return and new purchase. We appreciate your kind words and thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

That was a lovely experience

That was a lovely experience. The ladies were So so helpful.

21 mei 2026
Logo ProCook - Doncaster

Antwoord van ProCook - Doncaster

We're so happy you had a lovely experience and found our team helpful.

Beoordeeld met 5 van de 5 sterren

The staff member was very polite and…

The staff member was very polite and warm, apologised for our wait as she’d been dealing with another customer and let us know about warranty on our items.

15 mei 2026
Logo ProCook - Doncaster

Antwoord van ProCook - Doncaster

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was polite, warm, and helpful.

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