For a Saturday afternoon I was surprised the shop was so quiet and I had three lovely, enthusiastic members of staff to help me choose what I wanted and advise me on various other pieces of equipmen... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 30A, Fort Kinnaird Retail Park, EH15 3RD Edinburgh, GB
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Lees wat reviewers zeggen
Great experience in store at Procook in Edinburgh. I was looking for sheathed cooking knives for a camping kitchen kit I was putting together. Safety rummaging in a box was top priority. I found... Toon meer
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tid... Toon meer
Bedrijf heeft geantwoord
Quick visit to get new scissors ended up getting several other items Great value
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 30A, Fort Kinnaird Retail Park, EH15 3RD, Edinburgh, Verenigd Koninkrijk
4,7
Uitstekend
469 reviews
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It was brilliant so friendly the shop was well…
It was so friendly the shop was well laid out and the staff very helpful
13 november 2025
Antwoord van ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our shop and found our staff helpful.
Antwoord van ProCook - Edinburgh
We appreciate your positive feedback! We're so happy to hear that you found our assistant helpful and liked our product range and prices.
The lovely assistant at branch
The lovely assistant at branch at Kinnard Park Edinburgh was very helpful. Her name was Amanda. I bought the set of 3 cheese knifes, for £20, Amanda showed me where the sets were.
11 november 2025
Antwoord van ProCook - Edinburgh
We're happy to hear that the assistant at our Edinburgh branch was very helpful during your purchase of the cheese knives. We appreciate you mentioning this positive experience.
Antwoord van ProCook - Edinburgh
We're happy you appreciate our stylish kitchenware collection! Thank you for your positive feedback; it means a lot to us.
Staff very helpful
13 november 2025
Antwoord van ProCook - Edinburgh
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Edinburgh
We appreciate your positive feedback! We are so glad the items were well wrapped and delivered to you on time, meeting your expectations!
Antwoord van ProCook - Edinburgh
We appreciate your positive feedback! We're so happy you enjoyed our wide range of quality products and good prices.
You had exactly what I required at a…
You had exactly what I required at a reasonable price and the staff were friendly and helpful.
31 oktober 2025
Antwoord van ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed at a reasonable price and our staff helpful.
Very good experience
Very good experience, The people behind the counter are quick and helpful 👌.
4 november 2025
Antwoord van ProCook - Edinburgh
We're glad you enjoyed your experience. It's great to know the team's speed and helpfulness stood out to you. We appreciate your positive feedback!
Very cheerful guy welcomed us as his…
Very cheerful guy welcomed us as his first customers. Always enjoy visiting ProCook, whether near us, at Fort Kinnaird, or in York at the outlet malls on our annual holidays. The shop always looks tidy and the products very tempting. We recently bought one of their own branded pots and it is fantastic. Will be adding to the set going forward.
31 oktober 2025
Antwoord van ProCook - Edinburgh
We're so glad you enjoy visiting our stores and that you find our products tempting. It's great to hear you are happy with your recent pot purchase and plan to add to the set.
Antwoord van ProCook - Edinburgh
We appreciate your positive feedback. We are so happy to hear that you found our staff friendly and the advice helpful.
Good selection and staff support
While i knew roughly what i was looking for the staff in store were able to help point out options and allow me to refine choices very quickly. Add to that good prices made beteer by multibuy discount and i was very pleased with the experience.
27 oktober 2025
Antwoord van ProCook - Edinburgh
We're pleased to hear that our staff helped you refine your choices quickly. It's great to know you were very pleased with the experience, especially with the multi-buy discount and good prices!
staff very helpful
24 oktober 2025
Antwoord van ProCook - Edinburgh
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Was very surprised with all the…
Was very surprised with all the products available, very classy.
14 oktober 2025
Antwoord van ProCook - Edinburgh
We're happy to hear that you were pleasantly surprised by our wide selection of classy products. Thank you for your positive feedback!
Antwoord van ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our store and staff.
Very helpful staff
Very helpful staff, excellent range of products and super happy with the pan set I purchased
9 oktober 2025
Antwoord van ProCook - Edinburgh
We appreciate you sharing your experience with us! We're so happy to hear that you found our staff helpful and are super happy with your new pan set.
First time in the shop
First time in the shop, very extensive range and friendly staff.
9 oktober 2025
Antwoord van ProCook - Edinburgh
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our extensive range and friendly staff.
Antwoord van ProCook - Edinburgh
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice helpful friendly staff
7 oktober 2025
Antwoord van ProCook - Edinburgh
We appreciate you letting us know that our staff was nice, helpful, and friendly; it means a lot to us.
Neat,tidy and bright showroom
Neat,tidy and bright showroom. Items all priced and easy to see. Helpfull and experienced customer friendly staff who know their products. Hopefully ProCook will open a showroom in Edinburgh West area.
30 september 2025
Antwoord van ProCook - Edinburgh
We're delighted you found our showroom neat, tidy, bright, and easy to navigate. It's great to know our customer-friendly staff were helpful and experienced. We appreciate your suggestion for a showroom in Edinburgh West!
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