Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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Lees wat reviewers zeggen
The staff found exactly what I wanted (saucepan with strainer lid suitable for induction hob). Very pleasant, cheerful and helpful. The saucepan is great too!
Was mostly a good experience, the lady that helped was quite knowledgeable, however did not find the packages that easy to understand without asking an assistant to clarify
Bedrijf heeft geantwoord
A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, Verenigd Koninkrijk
4,9
Uitstekend
1K reviews
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Antwoord van ProCook - Evesham
We are so pleased you enjoyed our customer service and product knowledge. Thank you for your kind words.
Helpful staff
19 juni 2026
Great place to explore…
Great place to explore with a fabulous cooking based shop where we picked up 2 lovely salt and pepper grinders. Staff were very friendly.
15 juni 2026
Staff very helpful
Staff very helpful, found what we were after but limited choices in some areas.
15 juni 2026
Antwoord van ProCook - Evesham
We're glad our staff was helpful. We appreciate your feedback on product choices.
Antwoord van ProCook - Evesham
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Helpful, cheerful assistant
We went in for a pair of scissors and came away with 3 more items, thanks to a very helpful sales assistant.
I wish more sales people were as helpful and cheerful as the lady who served us in your store at The Valley, Evesham.
16 juni 2026
Antwoord van ProCook - Evesham
We are so pleased to hear you had such a wonderful experience and found our team member at The Valley so helpful and cheerful. Thank you for your kind words!
Was happy with the help I received
Was happy with the help I received, although I did not receive the guarantee that should have been emailed to me
11 juni 2026
Antwoord van ProCook - Evesham
We're glad we could help. We apologize for the missing guarantee and are looking into why it wasn't sent.
Antwoord van ProCook - Evesham
We're so glad our staff was helpful, polite, and knowledgeable! Thank you for your kind words.
Antwoord van ProCook - Evesham
We are so pleased our team was helpful and friendly. We appreciate your kind words!
Staff were very helpful and had great…
Staff were very helpful and had great product knowledge.
I bought a whetstone, and was given expert instruction, guidence and a demonstration on its use.
14 juni 2026
Antwoord van ProCook - Evesham
We're so glad our team provided helpful product knowledge and expert instruction for your whetstone. Thank you for your kind words!
The assistant was very helpful without…
The assistant was very helpful without being in your face when we walked in
9 juni 2026
Antwoord van ProCook - Evesham
We're so glad our assistant was helpful and provided a comfortable experience. We appreciate your feedback!
Japanese knives
The staff were all really friendly and helpful made the experience fun but also they were very knowledgeable about the product
10 juni 2026
Assistant knew the stock and suggested…
Assistant knew the stock and suggested several items.
All good quality
9 juni 2026
A very helpful shop assistant and a…
A very helpful shop assistant and a very friendly and helpful shop assistant who took are package to the car
31 mei 2026
Clean and tidy shop
Clean and tidy shop, staff were knowledgeable and helpful. Service was friendly and helpful
7 juni 2026
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