Helpfully I was left to browse, knowing that I could ask for help if required. Staff at payment very patient as on previous occasions. Would recommend as items are good quality. Lots of little ga... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Toon meer
Bedrijf heeft geantwoord
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... Toon meer
The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Verenigd Koninkrijk
- 01392 712609
4,9
Uitstekend
536 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jars are well made and look good
Jars are well made and look good. Staff both helpful and very polite and friendly
2 mei 2026
Antwoord van ProCook - Exeter
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our products and found our staff helpful.
Excellent cookware shop
Lovely shop, clean and bright. Good quality products. Staff very helpful and friendly
5 mei 2026
Antwoord van ProCook - Exeter
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our clean shop and helpful staff.
The young lady working in the shop was…
The young lady working in the shop was polite helpful without pushing and genuinely pleasant.
Overall, a pleasing nice experience.
5 mei 2026
Antwoord van ProCook - Exeter
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our team member was polite, helpful, and pleasant.
Excellent customer service and can…
Excellent customer service and can always trust their pans. I still have a set of Professional Cookware Company pans that I purchased in 1996, and they're still like new.
4 mei 2026
Antwoord van ProCook - Exeter
We're so pleased to hear you've had such excellent customer service and that our pans have stood the test of time since 1996!
Completing our knife set …
We have bought other knives in this particular set and have been very pleased with them. This purchase was for a knife we needed. The transaction itself was easy, our customer experience was good and overall we are very pleased with our purchase.
27 april 2026
Very helpful and engaging staff.
Very helpful and engaging staff.
Good choice of goods and well displayed.
30 april 2026
Very efficient salesperson.
30 april 2026
Excellent,professional service on…
Excellent,professional service on Sunday the 26th of April
26 april 2026
We were served by a really friendly and…
We were served by a really friendly and knowledgeable person who helped us choose the right knife for our needs.
17 april 2026
Antwoord van ProCook - Exeter
We appreciate you taking the time to share your experience! We're so happy to hear that a friendly and knowledgeable person helped you choose the right knife.
Antwoord van ProCook - Exeter
We appreciate you letting us know our staff was knowledgeable and helpful; it means a lot to our team.
Beautiful stuff
Very elegant and beautiful stuff. Bought a cutlery set two years ago and now purchased the desert set. I'm from Holland and ProCook had what I could not find at home.
21 april 2026
Antwoord van ProCook - Exeter
We're happy to hear that you find our products elegant and beautiful. It's great to know you found what you were looking for with us. Thank you for your continued support!
Excellent service
The lady who served me was especially helpful. That's what brought me back to the shop in Exeter.
21 april 2026
Great choice of peoducts
Great shop and staff even better. Very friendly and informative.
15 april 2026
Fantastic store and staff
The staff are always so helpful and knowledgeable. Also love the stock
20 april 2026
Friendly staff
17 april 2026
Excellent customer service and the…
Excellent customer service and the sales assistant had good product knowledge.
16 april 2026
Simply a great company
Pro Cook is a great company with brilliant products reasonably priced and a customer service that is second to none
I have used their products for years and will continue to do so
5 april 2026
Knowledgeable & helpful staff meant we…
Knowledgeable & helpful staff meant we were able to make an informed voice of new saucepans.
13 april 2026
The staff member was very helpful and…
The staff member was very helpful and not pushy, she let us take as much time as we required when purchasinga carving knife.
12 april 2026
Antwoord van ProCook - Exeter
We appreciate you sharing your experience! We're so happy to hear that the staff member was helpful and not pushy, and that you had the time you required.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.