Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
Locatie
Wijzig locatieUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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Lees wat reviewers zeggen
Your assistant was very helpful explaining what frying pan would be good for my use
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... Toon meer
Bedrijf heeft geantwoord
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, Verenigd Koninkrijk
4,9
Uitstekend
726 reviews
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Staff members were very helpful and…
Staff members were very helpful and attentive and friendly.Products are very good and stylish. Satisfaction guaranteed.
27 februari 2026
Antwoord van ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff members were helpful, attentive, and friendly and that you liked our products.
Antwoord van ProCook - Glasgow
We appreciate your positive feedback! We are so happy our staff was helpful in your purchase decision; thank you for sharing.
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable, quality items at great prices. Set of 4 baking trays solid feel, no warping no stick and easy to clean.
21 februari 2026
Antwoord van ProCook - Glasgow
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and knowledgeable and are pleased with your baking trays.
No issues with service from staff
No issues with service from staff. Disappointed in purchase as bought milk frother but after 5 attempts, couldn't achieve results. Poor foam and lukewarm heat. Will return to shop.
20 februari 2026
Antwoord van ProCook - Glasgow
We appreciate your feedback and are sorry the milk frother didn't meet expectations. We'll review this to improve our products. Please return it at your convenience.
Great customer service
15 februari 2026
Antwoord van ProCook - Glasgow
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Great choice & the assistance offered…
Great choice & the assistance offered was fantastic. Very impressed
14 februari 2026
Antwoord van ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with our assistance.
Courteous staff
Very courteous staff. Were in training for the new store opening in Braehead. Product knowledge was excellent.
13 februari 2026
Antwoord van ProCook - Glasgow
We appreciate you taking the time to leave us a review. We're so glad to hear that you found our staff courteous and their product knowledge excellent.
Great store!
The store was well presented. Looked to be quality products. The staff were very helpful.
13 februari 2026
Antwoord van ProCook - Glasgow
We appreciate you taking the time to leave us a review. We're so glad to hear that you liked the store's presentation, the product quality, and our helpful staff.
Antwoord van ProCook - Glasgow
We appreciate your positive feedback regarding our team's product knowledge and pleasant personalities; we are so happy you enjoyed them!
Antwoord van ProCook - Glasgow
We appreciate your positive feedback regarding our excellent knowledge and customer service; we are so happy to hear this!
V.H.t.H. Very Happy to Help.
I choose you're shop as I could not get a apple decorker for my apple's, reason I bought it, it was for my grandson to use safely.plus wen I went in I was greeted by a lovely staff member who helped me get wat I was looking for.
3 februari 2026
Great staff and quality products
5 februari 2026
Go cook
The lady in store was very helpful and the quality of the kitchen equipment is very good
2 februari 2026
25yr Guarantee (no hassle)
We took back a broken product. 12 years old (it had a 25yr guarantee).
Exchanged without any questions.
Assistant was very helpful
1 februari 2026
Great, knowledgeable staff
Popped into the shop at The Fort Glasgow…really lovely and helpful staff who gave great recommendations
31 januari 2026
Antwoord van ProCook - Glasgow
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff lovely and helpful with great recommendations.
Antwoord van ProCook - Glasgow
We appreciate you sharing that the service was great! We are so happy to hear you had a positive experience with our team.
Antwoord van ProCook - Glasgow
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
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