Very helpful staff member, who gave us her honest point of view on which pots would work best for us, This was an upgraded set from my old pots from procook. I needed induction ones. These new ones ar... Toon meer
Locatie
Wijzig locatieUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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Lees wat reviewers zeggen
Very helpful staff . A problem occurred with my Procook ayrfryer, after 18 months.still within it's 2 year warranty. . I phoned the Procook shop at Gretna where I purchased it. And was delighted to... Toon meer
Bedrijf heeft geantwoord
They are an excellent company myself and my husband use whenever we pop into Gretna. We have never had a problem if we had to exchange anything. The staff are great and always very friendly so the se... Toon meer
A great visit to the Gretna outlet store all items laid out in easy access to review a great selection of various products The young lady sales assistant could not have been more helpful in price c... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Verenigd Koninkrijk
4,9
Uitstekend
963 reviews
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Helpfull staff
13 april 2026
Antwoord van ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Antwoord van ProCook - Gretna
We appreciate you sharing that the ladies were helpful and that you enjoyed our lovely shop!
Antwoord van ProCook - Gretna
We appreciate you letting us know about our great choices and pleasant, helpful staff; it means a lot to our team.
Very knowledgable and helpful staff
Very knowledgable and helpful staff. Good quality product with plenty of choice available in the shop.
18 april 2026
Great choice of quality knifes at…
Great choice of quality knifes at competitive prices
13 april 2026
The staff were really helpful and went…
The staff were really helpful and went through everything and explained everything that we bought
15 april 2026
Very friendly and helpful staff
11 april 2026
Lovely selection of quality items and…
Lovely selection of quality items and great service 👍🏻
15 april 2026
Helpfull sraff
11 april 2026
Very polite and helpful assistant in…
Very polite and helpful assistant in Gretna outlet .
12 april 2026
Antwoord van ProCook - Gretna
We appreciate you letting us know our assistant was polite and helpful; it means a lot to our team.
The staff were very helpful
The staff were very helpful and we found what we wanted very quickly. Good products at a good price.
11 april 2026
Antwoord van ProCook - Gretna
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and you found what you were looking for.
Great Deals
Lovely selection of products, staff very helpful and made sure I didn’t miss out on promotions. Thank you.
6 april 2026
Antwoord van ProCook - Gretna
We're so glad you appreciated our product selection and found our staff helpful. We appreciate that they ensured you were aware of our promotions. Thank you!
Pro Cook pot
Good selection of pots and pans, very helpful staff.
Pot works very well on my induction rings.
5 april 2026
Antwoord van ProCook - Gretna
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our selection!
Antwoord van ProCook - Gretna
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Great sales service and knowledge
Great sales service and knowledge
Bought a frying pan and it is as described great quality cooks evenly just what we wanted
5 april 2026
Antwoord van ProCook - Gretna
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our sales service knowledgeable and that the frying pan cooks evenly.
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