Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Toon meer
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The staff are very helpful and friendly. They are knowledgeable on the products. Thus creating a a good atmosphere and top notch service. The store is well laid out which makes it easy to use. The Pro... Toon meer
Great service, friendly but professional. Good product knowledge and we even had the opportunity to test the products in store. As a company your tills/software seemed to hamper the staff, but did no... Toon meer
Bedrijf heeft geantwoord
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Verenigd Koninkrijk
- 01432 656633
4,9
Uitstekend
274 reviews
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Top notch!
The staff are very helpful and friendly. They are knowledgeable on the products. Thus creating a a good atmosphere and top notch service. The store is well laid out which makes it easy to use. The Procook saucepans we bought are a fantastic quality and price. Thank you.
28 juni 2026
Great experience…
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in store, it's a great knife at a reasonable price.
Great store, great product, very helpful and pleasant sore assistant, sorry I didn't get her name.
Thank you.
2 juli 2026
Rest customer service
The customer advisor was very knowledgeable about the different products, allowing me to try the different knives so I could get a hands on experience and make a informed decision.
23 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great service
Great service, friendly but professional. Good product knowledge and we even had the opportunity to test the products in store.
As a company your tills/software seemed to hamper the staff, but did not impact on the service they provided.
6 juni 2026
Antwoord van ProCook - Hereford
We're so glad you enjoyed your experience and appreciated our team's product knowledge and the opportunity to test products. We're addressing the till system to improve efficiency.
Excellent store
Excellent store, products beautifully displayed and the staff were so good. Could not fault our experience.
12 juni 2026
Sylvia was amazing and friendly
Sylvia was amazing and friendly. Really helpful and well informed. Thanks so much, definitely be back
8 juni 2026
Review zonder uitnodiging
They was very helpful and gave us a…
They was very helpful and gave us a demonstration in the Hereford shop. We are very pleased with the product.
1 juni 2026
Lovely staff who were very helpful and…
Lovely staff who were very helpful and knowledgable. Great product and a nicely laid out shop. Full marks!
30 mei 2026
Nice friendly service.
29 mei 2026
Gentleman in your Hereford shop was so…
Gentleman in your Hereford shop was so helpful… I recommend your store
2 juni 2026
The lady that served me was very…
The lady that served me was very informative about the product I was buying
1 juni 2026
Antwoord van ProCook - Hereford
We're so glad our team member was informative about your product. Thank you for your kind words!
found what i wanted for a great price…
found what i wanted for a great price and helpful staff really helped with my visit
31 mei 2026
Antwoord van ProCook - Hereford
We're so glad you found what you needed at a great price and our staff was helpful! We appreciate your visit.
Antwoord van ProCook - Hereford
We're so glad our staff was helpful and friendly. Thank you for your kind words!
Antwoord van ProCook - Hereford
We're so glad you enjoyed our products and found our staff helpful!
Excellent service
Excellent service, delightful friendly staff. quality productand good value. Nice choice of things. Love this shop
26 mei 2026
Antwoord van ProCook - Hereford
We're so happy you enjoyed our excellent service, friendly staff, and quality products! We appreciate your kind words about our selection.
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