ProCook - Lewes Reviews 

456
TrustScore 5 uit 5

4,9

20-21 High Street, BN7 2LN Lewes, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely selection of cookware, affordable prices and some real bargains. We visited both Lewes and Brighton branches and the staff in both were helpful, polite, warm and welcoming with great product kn... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... Toon meer


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • 20-21 High Street, BN7 2LN, Lewes, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

456 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(456)

26.424 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service, prices and products!

Great service. Great products. Competitive pricing. Picked up a good quality Chef’s knife for £55 which I am very happy about. Service was friendly and helpful. Would buy from them again.

2 november 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We're so glad you're happy with the service, products, and pricing. It's great to know you found a chef’s knife you love and that our service was friendly and helpful. We appreciate your feedback and hope to see you again!

Beoordeeld met 5 van de 5 sterren

Helpful and friendly staff

Good range of kit, well displayed, so easy to handle and check out. Helpful and professional staff who were happy to help and knew their stuff.

31 oktober 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We're so glad you found a good range of equipment that was well displayed and easy to handle. We appreciate your kind words regarding our helpful and professional staff!

Beoordeeld met 4 van de 5 sterren

Great staff

Great staff, relevent chat, good advice re products.

24 oktober 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and gave good advice.

Beoordeeld met 3 van de 5 sterren

Your products are delicious and you…

Your products are delicious and you have alot of choice.
Staff are friendly and helpful in my Lewes branch.
The reason I did not score you higher is because you recommend
microwave cooking and do not give enough instructions for alternative
methods of cooking the dishes that are not microwave only.

18 oktober 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We appreciate your feedback and are glad you enjoy our diverse and tasty products. We will review our cooking instructions for alternative methods to improve our customers' experiences.

Beoordeeld met 5 van de 5 sterren

Extremely helpful staff a pleasure to…

Extremely helpful staff a pleasure to shop in the Lewes Store

11 oktober 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our Lewes store and found our staff helpful.

Beoordeeld met 5 van de 5 sterren

Excellent service

As always, excellent service and quality product

2 oktober 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We appreciate you taking the time to share your experience! We're so happy you are pleased with our service and the quality of our product.

Beoordeeld met 5 van de 5 sterren

Customer service and experience

Helpful staff, great range of products. Staff felt genuinely keen and helpful.

21 september 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We appreciate your positive feedback. We are so happy to hear that our staff was helpful and that you found a great range of products.

Beoordeeld met 5 van de 5 sterren

Good product range

Bought a bargain set of pans which felt great value for money. Really happy with them.

Staff were helpful, no sales pressure.

Went back the next day and bought another set for my daughter!

26 september 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We're so happy you feel the pans are great value for money! We appreciate you mentioning our helpful staff and that you returned to purchase another set.

Beoordeeld met 5 van de 5 sterren

Knowledgable member of staff

Knowledgable member of staff, and very friendly

21 september 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We appreciate your positive feedback. We are so happy to hear that our staff member was knowledgeable and friendly to you. Thank you.

Beoordeeld met 5 van de 5 sterren

Pro Cook Lewes

The young man in Pro Cook Lewes was very helpful and knowledgeable and made our experience of buying a new set of saucepans very efficient and easy. Would recommend that shop to my friends and family.

19 september 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We're happy to hear that the staff member was so helpful and knowledgeable! It's great to know that your purchase of saucepans was efficient and easy. We appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Good advice from the young member of…

Good advice from the young member of the team who took his time to discuss with us our thoughts on which pan would be the best for our needs.
He kept the pan for us to pick up after we’d finished our shopping in Lewes rather than having to carry it around. Advice on caring for the pan and how to clean it etc.

18 september 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We're glad you enjoyed your experience. It's great to hear that our team member was helpful in guiding you to the perfect pan and provided useful care advice. We appreciate you taking the time to share your positive feedback.

Beoordeeld met 5 van de 5 sterren

Really helpful advice and service

Really helpful advice and service, had the product we needed, too

20 september 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We appreciate you sharing your experience with us! We're so glad to hear that you received helpful advice and found the product you needed.

Beoordeeld met 5 van de 5 sterren

Lovely shop full of tempting gadgets…

Lovely shop full of tempting kitchen equipment. It might all be own brand pro-cook, but from what we've seen the quality is as good as any of the big brands, and the prices are excellent.

6 september 2025
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We're delighted you find our shop tempting and our quality excellent, matching big brands at great prices. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Brilliant customer service & support!!!

I brought a large satay pan with lid on line, pan & lid were both brilliant. I then had an issue with the lid. I contacted the service team via email sending some pictures, they replaced the the lid with in a couple of days free of charge! Wonderful service. I have some more of there pans & a set of there knives, all brilliant would recommend them all to anyone!!!

1 september 2025
Review zonder uitnodiging
Logo ProCook - Lewes

Antwoord van ProCook - Lewes

We're happy to hear that you're pleased with the satay pan and knives. We appreciate you letting us know about the lid issue and are glad our service team could resolve it quickly for you. Thank you for recommending our products!

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