Attendants were very helpful and patient, I was looking for a specific set of knives for my mum and was assisted with finding each and every one listed as I was having a bit of a tough time finding th... Toon meer
Locatie
Wijzig locatieUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We only went in to look around but were bowled over at the quality of dinnerware and the prices on offer. Staff were very helpful and put us under no pressure to buy . Quality and choice was exact.
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... Toon meer
Bedrijf heeft geantwoord
Lovely store to shop in , very well stocked with good quality products and very knowledgeable and friendly staff, I was very surprised with her attention to the detail on the product I was interested... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Verenigd Koninkrijk
4,9
Uitstekend
756 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Explained the type of cookware I was…
Explained the type of cookware I was looking for and whether it was suitable for my needs
19 maart 2026
Exceptional customer service
Exceptional customer service. Couldn’t have done enough for me. Friendly, knowledgeable and extremely helpful. As a result I spent more than I would have and am very happy with everything.
If all your stores offer the same service as the Livingston outlet I applaud your company. I’d give them a raise 😊
2 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Knowledgeable staff
The advice of the shop assistant was helpful and enabled us to make an educated choice when purchasing kitchen knives.
10 maart 2026
Antwoord van ProCook - Livingston
We appreciate you taking the time to share your experience. We're so happy to hear that the advice was helpful and enabled you to make an educated choice!
Antwoord van ProCook - Livingston
We appreciate your positive feedback regarding our customer service.
I’ve been looking for a salt and pepper…
I’ve been looking for a salt and pepper set for a long time and found the perfect one inProcook Livingston
They look fantastic!!! I was the first to buy them as they had just arrived for sale in the shop. I have already recommended them to a friend Thank you
7 maart 2026
Antwoord van ProCook - Livingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good quality products and friendly…
Good quality products and friendly professional service.
3 maart 2026
Antwoord van ProCook - Livingston
We appreciate your positive feedback. We are so happy you were pleased with our good quality products and friendly professional service.
All you needs for cooking just run and…
All you needs for cooking just run and grab what you need and staff are very helpful
3 maart 2026
Antwoord van ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that our staff was helpful.
Found staff extremely helpful as it's a…
Found staff extremely helpful as it's a product I have never bought before
27 februari 2026
Antwoord van ProCook - Livingston
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Antwoord van ProCook - Livingston
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Fantastic service and wet stone demo at…
Fantastic service and wet stone demo at Livingston.
26 februari 2026
Antwoord van ProCook - Livingston
We're glad you enjoyed your experience and the wet stone demonstration at Livingston! Thank you for your fantastic feedback and time.
Antwoord van ProCook - Livingston
We appreciate your positive feedback regarding our nice staff and reliable product; we are so happy you were served well!
Customer service was very good
Customer service was very good. Taken directly to equipment required
20 februari 2026
Antwoord van ProCook - Livingston
We appreciate you sharing your experience with us! We are so happy to hear that you received great customer service and found the equipment needed.
Antwoord van ProCook - Livingston
We appreciate you sharing your feedback. We are delighted to hear that you find our knives fantastic and that your experience was great.
Knowledgeable and helpful staff
Knowledgeable and helpful staff, good range of products, good value prices.
16 februari 2026
Antwoord van ProCook - Livingston
We appreciate your positive feedback! We are so happy to hear that you liked our knowledgeable staff, wide range of products, and good value prices.
Great experience in store today!
Great experience in store today. We were hoping to find a new set of knives but with an unrealistic budget in mind. When discussing our needs with the lovely lady who worked in the store, she showed us two of their reduced sets, detailing the similarities they had with the others we liked and we were quick to grab them!
When we asked if they accepted Klarna in store, she did say she wasn't sure, but we were welcome to try our digital card. We were delighted it worked and the staff member was very enthusiastic to remember that it does in fact work in store.
We were really happy with the service in store; every member of staff we dealt with was super friendly, knowledgeable and welcoming. The knives have proven a worthy purchase too!
7 februari 2026
Antwoord van ProCook - Livingston
We're happy to hear that you had a great experience in our store and found a knife set that fit your budget. We appreciate your positive feedback regarding our team's friendliness, knowledge, and welcoming attitude. It's great to know the knives are a worthy purchase!
Staff were very friendly and helpful
Staff were very friendly and helpful. Products were easy to find and well presented. Will definitely visit again next time I’m looking for more kitchen products.
10 februari 2026
Antwoord van ProCook - Livingston
We're so glad to hear that you found our staff friendly and helpful, and that our products were easy to find and well-presented. We appreciate your feedback and look forward to your next visit!
A pan for every occasion
The range and quality of goods is excellent. The staff are extremely friendly and helpful. Prices are competitive and the shop is always well stocked, well laid out and spotlessly clean.
13 februari 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.