The staff were very helpful, offering advice and allowing us to try some of the products before we made up our minds. The store is quite small compared to other Pro Cook stores I've visited, but they... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
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Lees wat reviewers zeggen
Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... Toon meer
Bedrijf heeft geantwoord
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Toon meer
Bedrijf heeft geantwoord
We always go there when we need anything for our kitchen, the quality is very good and the staff are always very polite, helpful and very friendly 😀
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Verenigd Koninkrijk
4,8
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Knowledgable staff for a change.
A refreshing change to have a human serving you, not only that, a helpful and extremely knowledgeable person, patient, encouraging but not pushy. I went in to the shop, which I have to say was very well turned out and clean, not knowing exactly what I wanted, just an idea but I came out with exactly the right products. I wish I’d taken the lady’s name as she was so good at her job.
5 april 2026
Antwoord van ProCook - Mansfield
We're happy to hear that you found our shop well-organized and clean, and that our team member was so helpful and knowledgeable. It's great to know you found the perfect products with their assistance. We appreciate your positive feedback!
Great service from the staff at…
Great service from the staff at McArthur Glen. Good products at a great price.
3 april 2026
Antwoord van ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our great service and products.
New stable milk pan
I was looking for a new milk pan to replace my old one where the inner coating was peeling off. The member of staff who advised me was very informative and I now have a new pan that is stable on my gas hob and that looks smart. Thank you
30 maart 2026
Good choice
They have a lot of nice items well displayed ,good quality , I think the staff could of been a bit more customer aware.
30 maart 2026
The products is good but I found after…
The products is good but I found after my first cook the mushroom then cleaned, I found the inside of pan has some spots, I’m not sure how to remove them.
29 maart 2026
The staff were excellent
The staff were excellent, very approachable, and had good knowledge of the products.
29 maart 2026
Antwoord van ProCook - Mansfield
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff excellent and knowledgeable.
They replaced a non stick saucepan…
They replaced a non stick saucepan under warranty without hesitation and with an apology. It was 4 years old and the non stick surface was failing.
28 maart 2026
Antwoord van ProCook - Mansfield
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
High quality products
We love the high quality products in pro cook. Staff are excellent too.
31 maart 2026
Antwoord van ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our high quality products and excellent staff.
Found what I was looking for quickly.
Found what I was looking for quickly.
The assistant was very helpfull at checkout.
15 maart 2026
Antwoord van ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and that our assistant was helpful.
Antwoord van ProCook - Mansfield
We appreciate you letting us know that our staff was helpful and that we have a good range of products!
Antwoord van ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great shop
A really helpful assistant helped me choose a set of knives. Very knowledgeable and polite.
28 maart 2026
Antwoord van ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful, knowledgeable, and polite in helping you choose knives.
I’m very happy with my ProCook…
I’m very happy with my ProCook purchase. Value for money and quality. I thought the lady was very helpful in helping me choose the right product for me.
23 maart 2026
3 for £10 offer bargain.
Friendly helpful staff, i couldn't see what I wanted and was shown an alternative. And picked up a bargain. Happy days!!!!!
23 maart 2026
The assistant a great shopping experience readily answered our…
The assistant readily answered our questions and quickly resolved our shopping needs
26 maart 2026
Antwoord van ProCook - Mansfield
We appreciate you taking the time to share. We're so happy to hear that our assistant readily answered your questions and quickly resolved your shopping needs.
Haribos
The lady engaged with us in a lovely conversations about Haribos which my daughter was holding a bag of them. It made us feel that they cared about their customers
26 maart 2026
Antwoord van ProCook - Mansfield
We're happy to hear that you felt cared for during your visit! It's wonderful knowing that a simple conversation made your experience more meaningful. Thank you for sharing your positive feedback with us.
love procook buy something every time i…
love procook buy something every time i go in the shop
23 maart 2026
Antwoord van ProCook - Mansfield
We're happy to hear that you enjoy shopping with us so much. Thank you for your continued support; it means a lot to us.
The staff at Procook Macarther…
The staff at Procook Macarther glen,Mansfield are first class, also very knowledgeable
18 maart 2026
Antwoord van ProCook - Mansfield
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team at Mansfield knowledgeable and helpful.
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