In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Toon meer
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
Bedrijf heeft geantwoord
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Verenigd Koninkrijk
- 0114550 0341
4,9
Uitstekend
213 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Procook amazing company customer…
Procook amazing company customer service second to none no hassle just listened replaced our coffee machine also we went to meadow hall to there procook store amazing customer service there as well all the staff were welcoming and very friendly can't recommend this company enough weldone procook ******
26 juni 2026
Review zonder uitnodiging
Assistant was pleasant & helpful
Assistant was pleasant & helpful. The product was in stock & suited my needs at a good price.
26 juni 2026
Very nice and helpful
Very nice and helpful, even when it was a thousand degrees and AC was leaking. Hope they enjoyed the fans
26 juni 2026
A good range of quality products…
A good range of quality products available. Very helpful and friendly staff.
It is so nice to be able to look at the products rather than buying online.
25 juni 2026
Kind helpful staff
18 juni 2026
A clean and well presented shop
A clean and well presented shop. The staff were very helpful and I was impressed with the quality of the products.
I managed to find several ‘bits’ I couldn’t live without!!
21 juni 2026
The staff member was very knowledgable…
The staff member was very knowledgable and sent me home with a very good quality knife
20 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Knowledgeable
Knowledgeable, kind, helpful, not pushy staff. Listened to my requirements and found me the most appropriate item.
16 juni 2026
Antwoord van ProCook - Meadowhall
We're so pleased our team was knowledgeable, kind, and helpful, finding the perfect item for your needs. Thank you for your wonderful feedback!
Antwoord van ProCook - Meadowhall
We're so glad you found what you needed and enjoyed our service! Thank you for your kind words.
A small purchase but the colleague was…
A small purchase but the colleague was helpful in indicating which type of product would be best
18 juni 2026
Antwoord van ProCook - Meadowhall
We appreciate you sharing your experience! We're glad our colleague was helpful in assisting you.
Antwoord van ProCook - Meadowhall
We're so glad you enjoyed our store, staff, and selection! Thank you for your kind words.
Antwoord van ProCook - Meadowhall
We are so pleased you found our product to be the best in quality and price. We appreciate your kind words.
Great staff:
Great staff:
I found the staff member very helpful. She helped me find exactly what I needed and directed me to a better offer
16 juni 2026
Antwoord van ProCook - Meadowhall
We're so glad our team helped you find exactly what you needed and a better offer. Thank you for your kind words!
Lemons squeezer
Delay in giving stars as only just used it. Struggled at first but this could be as the lemons came out of the fridge. Getting used to this way of squeezing lemons.
8 juni 2026
Antwoord van ProCook - Meadowhall
We appreciate your feedback and understand that using a new method for squeezing lemons can take some getting used to, especially with cold fruit. We're glad you're adapting to it.
Good service and attractive price offers
10 juni 2026
Antwoord van ProCook - Meadowhall
We appreciate your kind words.
Great service at the Meadowhall store
Great service at the Meadowhall store. Quality product
12 juni 2026
Very helpful
Very helpful
Product knowledge
A large range of product to chose from
Good quality
Excellent service
12 juni 2026
Helpful staff and excellent mixer
The staff were very helpful and let me look at get the feel of the Pro Cook stand mixer before I bought it. I have only had the mixer a short time but am thrilled with it. It beautifully mixed the cake and cookie dough I have tried so far and is easy to use. The multiple speeds are great for gradually incorporating the ingredients so I haven't used the guard yet.
6 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.