Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and effi... Toon meer
Locatie
Wijzig locatieUnit 20 209 The Westgate, OX1 1PE Oxford, GB
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Lees wat reviewers zeggen
I don't know too much about kitchenware and did not know what would work best for me, but the staff member was very kind and gave me a detailed explanation of each option. I ended up going with their... Toon meer
Absolutely brilliant customer service from the gentleman in the Oxford store. He gave his time and expertise to explain pros and cons of different knives we were looking at. Through his knowledge we... Toon meer
Bedrijf heeft geantwoord
Service is always thoughtful, welcoming without being pushy. Selection of goods is limited by space but always has something fresh and well made to.attract keen cooks.
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 20 209 The Westgate, OX1 1PE, Oxford, Verenigd Koninkrijk
4,8
Uitstekend
355 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing staff in Oxford Store
Amazing staff in Oxford Store. Extremely helpful. Such a lovely lady when I called Customer Services. Will certainly go in-store when I next visit Oxford
17 februari 2026
Antwoord van ProCook - Oxford
We're happy to hear that our Oxford staff were so helpful and that you had a lovely experience with customer services. We appreciate your kind words and look forward to your next visit!
Antwoord van ProCook - Oxford
We are happy to hear that everything went smoothly during payment. Thank you for your positive feedback; we appreciate it.
Great customer service
Great customer service - bought spice and herb rack but member of staff saw it was marked so got me another one. Very reasonably priced items. Been looking for this type of rack for ages and finally found one!
7 februari 2026
The products are excellent
The products are excellent, exactly what I was looking for. And the price is super competitive.
The shop was really well set out and enjoyed walking round, hidden little gem this definitely is..
Lastly the sales assistants were really friendly. Nice to be acknowledged but not harassed..
5 februari 2026
Review zonder uitnodiging
Shop assistant very polite
Shop assistant very polite and knowledgeable. Showed me the item I was interested in and then I bought it.
8 februari 2026
Love the mixing bowl with lid!
I love the mixing bowl as it’s oven safe and has lid. Having lid makes it useful for overnight marination etc.
7 februari 2026
Very helpful shop assistant
4 februari 2026
very helpul sales person.
29 januari 2026
Antwoord van ProCook - Oxford
We appreciate your positive feedback; we are so happy our sales person was very helpful to you during your visit with us.
Antwoord van ProCook - Oxford
We appreciate you taking the time to leave us this great review! We are so happy to hear the assistant was helpful and found what you needed.
Antwoord van ProCook - Oxford
We're happy to hear that you enjoyed our service. Thank you for your positive feedback; we appreciate it greatly!
Bought a few products from pro cook…
Bought a few products from pro cook now. Knives were very sharp (two accidental trips to A&E)
Bought some other kitchen bits and bobs and they're all excellent quality
17 januari 2026
Great variety of products and…
Great variety of products and reasonably priced.
Great customer service.
23 januari 2026
Antwoord van ProCook - Oxford
We appreciate you taking the time to leave us this great review! We're so happy you liked our product variety, prices, and service.
The price was good and the product is…
The price was good and the product is working well
22 januari 2026
Antwoord van ProCook - Oxford
We appreciate your positive feedback! We are so happy the price was good and the product is working well for you.
The salesman was knowledgeable
The salesman was knowledgeable, helpful and accommodating. (The price was keen as well)
21 januari 2026
Got what we wanted
Got what we wanted. Good quality at a reasonable price with good service.
16 januari 2026
Helpful and well informed salesperson
Helpful and well informed salesperson gave me good advice about their casseroles.
16 januari 2026
The man at the Oxford shop had awesome…
The man at the Oxford shop had awesome knowledge on knives
Just what o needed
18 januari 2026
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