Staff in Reading store are friendly and the products are great. It isn't cheap but the prices and product quality compare favourable against John Lewis in my opinion.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Toon meer
Bedrijf heeft geantwoord
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
Bedrijf heeft geantwoord
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 33, The Oracle, RG1 2AH, Reading, England, Verenigd Koninkrijk
- 0118 370 2088
4,8
Uitstekend
259 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
V nice staff ☺️
9 november 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
They have excellent collection of…
They have excellent collection of latest kitchen appliances. I could grab some nice appliances in the current deals.
8 november 2025
Antwoord van ProCook - Reading
We're happy to hear that you found excellent kitchen appliances in our collection and were able to take advantage of the deals we have available. Thanks for your feedback.
Antwoord van ProCook - Reading
We appreciate you sharing! We're glad you enjoyed our shop and products during your visit.
Antwoord van ProCook - Reading
We appreciate you letting us know our staff was helpful! We are so happy to hear you received excellent customer service.
Happy with the items I bought
The items I purchased are very good quality, aesthetic and I’m very happy with them. Good value for money. I will go to ProCook again for future purchases.
31 oktober 2025
Antwoord van ProCook - Reading
We're very pleased to hear that you are happy with the aesthetic, good quality, and value for money of your purchases. We appreciate you saying you'll shop with us again!
Polite friendly and helpful staff
Polite friendly and helpful staff, store well presented
30 oktober 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, friendly, and helpful.
Great customer service
25 oktober 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service outstanding products
Great team working in Reading. Clean tidy shop. Products are excellent quality.
16 oktober 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our team, shop, and product quality.
Greatttttttr
9 oktober 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I have recently purchased several…
I have recently purchased several ProCook saucepans online and found them to be excellent. I was therefore delighted to find a ProCook shop while on an unplanned trip to Reading. The selection of items in store were well displayed, of great quality and price and too tempting to pass by. I shall be returning soon with my Christmas present list in order to make further purchases.
10 oktober 2025
Antwoord van ProCook - Reading
We're delighted you find our saucepans excellent! It's great you discovered our Reading shop and found the selection tempting. We appreciate your intention to return with your Christmas list!
Great service supporting stylish…
Great service supporting stylish quality wares. Great value too.
13 oktober 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our stylish wares, quality, service, and value.
great knife.
the shop was nicely laid out and the staff were friendly and well presented. the knife that i bought i brilliant nice light weight and wonderfully sharp.
11 oktober 2025
Antwoord van ProCook - Reading
We're happy to hear that you liked the shop's layout and found our staff friendly and well-presented. We appreciate your feedback on the knife you purchased being lightweight and sharp!
Antwoord van ProCook - Reading
We appreciate your positive feedback. We are so happy to hear that you enjoyed our product, price, and friendly staff.
Antwoord van ProCook - Reading
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and that you liked the product's quality and sale price.
Nice quality
4 oktober 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Amazing and helpful staff
29 september 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service.…
Was well informed about offers in store.Very friendly service, and very happy with my latest purchase.
3 oktober 2025
Antwoord van ProCook - Reading
We appreciate you sharing your positive experience! We're so glad you were well-informed about our offers and happy with the friendly service and your purchase.
Excellent and helpful
1 oktober 2025
Antwoord van ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great service
Great service and advice from Reading store with purchase of new kitchen knives
28 september 2025
Antwoord van ProCook - Reading
We're happy to hear that you had a great experience at our Reading store! We appreciate you mentioning the helpful service and advice you received with your new kitchen knives.
Great and durable items
The employee in the store at reading was very lovely and helpful
24 september 2025
Antwoord van ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our employee lovely and helpful.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.