I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... Toon meer
Locatie
Wijzig locatieUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Lees wat reviewers zeggen
excellent approach by staff ,they know their products, friendly and in formative. fantastic range of cookware. Compared with John Lewis opposite ,they get the gold medal i have used before,but time... Toon meer
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Toon meer
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Verenigd Koninkrijk
4,9
Uitstekend
949 reviews
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excellent display of stock
excellent display of stock, fantastic quality and diversity. The staff are really professional, willing and approachable.
28 april 2026
Antwoord van ProCook - Solihull
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you were satisfied with our stock and found our staff professional and approachable.
Antwoord van ProCook - Solihull
We appreciate you sharing that our staff was friendly and helpful and that you liked our pleasant shop!
Replacement tray
Replaced a baking tray that for some reason had peeled. The assistant did say that if I had bought it in they could have possibly replaced it free of charged as it does have a 10 year guarantee. I have a set of the trays and the others are absolutely fine so not sure what happened with the large one. Anyway I really love these hence getting a replacement.
23 april 2026
Antwoord van ProCook - Solihull
We appreciate you choosing to replace your baking tray with us! We're glad you love our products. It's good to know the assistant informed you about the guarantee. We appreciate your feedback and are happy you're enjoying the replacement.
Great friendly service.
22 april 2026
Antwoord van ProCook - Solihull
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
The staff were very friendly and…
The staff were very friendly and helpful and because of that we bought some knives and a sharpener, and we will be buying from that store again.
23 april 2026
Antwoord van ProCook - Solihull
We appreciate you sharing your experience! We're so happy to hear that the staff were friendly and helpful, and that you'll be buying from us again.
Antwoord van ProCook - Solihull
We appreciate you letting us know the team was helpful; it means a lot that you had a positive experience.
Just visiting from the Netherlands
Just visiting from the Netherlands , very helpful and attentive lady . Set that was bough was just a gift but it will do the job .
19 april 2026
Antwoord van ProCook - Solihull
We're happy to hear that a staff member was helpful during your visit from the Netherlands. We appreciate your feedback on the gift set and are glad it will be suitable.
Very helpful staff member who looked…
Very helpful staff member who looked for the product for me.
19 april 2026
Antwoord van ProCook - Solihull
We appreciate you letting us know that our staff member was helpful in finding the product you needed!
Good products and excellent service
22 april 2026
Antwoord van ProCook - Solihull
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Antwoord van ProCook - Solihull
We appreciate you letting us know our staff was helpful and friendly and provided useful advice without pressure!
Really helpful and friendly staff who…
Really helpful and friendly staff who took their time, gave good advice and an opportunity to compare and try out different products.
Also went out of their way to help us try and find a bag we had mislaid
16 april 2026
Brilliant staff really helpfull
16 april 2026
Nice staff and excellent saucepan lid
Nice staff and excellent saucepan lid. great quality and a good price too.
16 april 2026
Very helpful and knowledgeable wasn’t…
Very helpful and knowledgeable wasn’t sure what we actually wanted but came out happy with purchase and store experience
12 april 2026
Antwoord van ProCook - Solihull
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
Pro Cook bread knife and stovetop espresso maker
We had been looking for a stainless steel coffee preculator for ages
(every one we looked at was aluminium).. so happy found the stovetop espresso maker , been using it a couple of times , made really good coffee
Found one at the Solihull store , and at a good price .
While there we bought a bread knife aswell ,we started making bread at home ,the knife cuts through the bread easly, brilliant thin slices now ..
11 april 2026
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