Very helpful , polite and friendly member of staff who served me . Very kindly kept a food mixer for me over the weekend after seeing one in Gunwharf which didn’t have the colour so rang Southampton... Toon meer
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The lady who served us was very informative and helpful and we got the right pan set for the way we cook. Very happy with quality and style of our purchase as well.
Great service, staff came over when they saw we were looking at knives and ask if I wanted to try and was very helpful in talking about them, giving some advice or thoughts when asked with no feeling... Toon meer
Shop assistants offered guided support with my purchases without the hard sell. Friendly, welcoming staff.
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 62 Westquay Shopping Centre, SO15 1QE, Southampton, Verenigd Koninkrijk
- 023 8268 1036
4,7
Uitstekend
256 reviews
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Sales assistant was very helpful and…
Sales assistant was very helpful and knowledgeable
30 juli 2025
Antwoord van ProCook - Southampton
We appreciate your positive feedback! We are so happy to hear that our sales assistant was helpful and knowledgeable during your visit.
Antwoord van ProCook - Southampton
We appreciate your feedback and are glad you value our service and guarantee.
Antwoord van ProCook - Southampton
We appreciate your positive feedback! We're so glad you found our advice helpful, knowledgeable, and non-pushy, and that you received courteous, efficient service.
Fab shop.
Great service and very friendly staff!
So good to have a different cook shop in the city.
21 juli 2025
Antwoord van ProCook - Southampton
We're so glad to hear about the great service and friendly staff you experienced! It's wonderful to know you appreciate having a different cook shop in the city.
Antwoord van ProCook - Southampton
We're happy to hear that you found our website well laid out. Thank you for your positive feedback; it means a lot to us.
Good selection of products and fast and…
Good selection of products and fast and efficient service.
13 juli 2025
Antwoord van ProCook - Southampton
We appreciate your positive feedback! We're so glad you were satisfied with our fast, efficient service and good selection of products.
Antwoord van ProCook - Southampton
We appreciate your positive feedback! We're so glad to hear you received great service and that our staff were very helpful during your visit.
I thought this shop will be a lot more…
I thought this shop will be a lot more expensive than it turned out to be. I got some good quality grill stuff on an affordable price. Also the staff members were helpful
13 juli 2025
Antwoord van ProCook - Southampton
We're happy to hear that you found our grill items to be of good quality and affordable. We're also glad our staff was helpful during your visit. Thank you for your positive feedback!
Very helpful staff who sought out a…
Very helpful staff who sought out a best offer & combination on a pan set. Took their time & explained with demonstration. Very pleased indeed.
13 juli 2025
Antwoord van ProCook - Southampton
We're delighted to hear that our staff was very helpful in finding the best offer for you on a pan set! We appreciate you mentioning their demonstration and time spent.
Quality product and sensible price.
Quality product and sensible price.
Very helpful member of staff made this a most positive experience.
5 juli 2025
Antwoord van ProCook - Southampton
We're happy to hear you found our product quality satisfactory and the price sensible. We appreciate your positive feedback regarding our helpful staff member.
Very knowledgeable and helpful staff
7 juli 2025
Antwoord van ProCook - Southampton
We appreciate you sharing that our staff was knowledgeable and helpful! We're so glad to hear it.
Antwoord van ProCook - Southampton
We appreciate your positive feedback! We are so happy to hear our staff was very helpful, and you enjoyed the nice atmosphere to browse in.
Antwoord van ProCook - Southampton
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Everything was displayed well and easy…
Everything was displayed well and easy to look at.
Staff were pleasant and helpful.
1 juli 2025
Antwoord van ProCook - Southampton
We're so happy to hear that you found our displays appealing and easy to view! We appreciate your positive feedback regarding our pleasant and helpful staff.
Excellent professional service
Excellent professional service, understood exactly what I was looking for and found it quick
24 juni 2025
Antwoord van ProCook - Southampton
We appreciate you taking the time to leave us this review! We're so glad to learn that you received excellent professional service and we quickly understood your needs.
Staff very helpful in the shop when…
Staff very helpful in the shop when deciding to purchase
14 juni 2025
Antwoord van ProCook - Southampton
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff were helpful when you were deciding to purchase.
Antwoord van ProCook - Southampton
We're glad our staff was helpful! We appreciate you taking the time to leave us this positive feedback.
Good service good quality good product.
16 juni 2025
Antwoord van ProCook - Southampton
We appreciate your positive feedback. We're so glad you enjoyed our good service, quality, and product.
We were given so much help and advice
We were given so much help and advice, almost unheard of these days. The gentleman who served us fully explained why some knives were more expensive & allowed us to try them. Also finding us the best holder for five we choose. I will definitely go back.
14 juni 2025
Antwoord van ProCook - Southampton
We're happy to hear that you received so much helpful advice and that our explanations were useful. We're glad we could assist you in finding the perfect knife holder. Thank you for your positive feedback; we look forward to your return.
Antwoord van ProCook - Southampton
We appreciate your recommendation and are so glad you enjoyed our great products and service. Thanks for your positive feedback!
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