Exceptional sales man and service. There was literally nothing we could have asked about the items we were looking at and comparing that the sales man couldn’t have answered - he was just brilliant. I... Toon meer
Locatie
Wijzig locatieUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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Lees wat reviewers zeggen
Vistited The Outlet Centre in Swindon. Id been looking online at the gourmet saucepan sets so I roughly knew what I was after. I just wanted to say a big thank you to Amy & Sam who were both e... Toon meer
Staff were helpful although item is wanted was not in stock told me plenty in warehouse gave phone number so I could phone to see when it was delivered.
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Verenigd Koninkrijk
4,8
Uitstekend
614 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The person we spoke with was very…
The person we spoke with was very informative and polite.
3 mei 2026
Antwoord van ProCook - Swindon
We're glad our team member was informative and polite. We appreciate your feedback!
Very friendly and helpful staff
Very friendly and helpful staff. Let me browse after initial introduction. Purchased a lovely set of knives at a very good price with a 10 year guarantee!
26 april 2026
Antwoord van ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy you found our staff great and the layout easy.
Antwoord van ProCook - Swindon
We appreciate your positive feedback regarding our great products and service; we are delighted!
Experienced helpful staff in the…
Experienced helpful staff in the Swindon store.
Purchased a little hand rotary whisk which works excellently and medium/little toasting tin, which also can also be heated on the induction hob
26 april 2026
Very helpful staff providing an amazing…
Very helpful staff providing an amazing service!
19 april 2026
Antwoord van ProCook - Swindon
We appreciate you sharing that our staff was very helpful and provided amazing service!
Looking for kitchen stuff
Nice friendly helpful staff, nice tidy shop lots of items to choose from Nice prices
8 april 2026
Antwoord van ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our helpful staff, tidy shop, and prices.
Shop assistant very helpful ensuring we…
Shop assistant very helpful ensuring we got the set we really needed. Also liked being able to make up my own set not necessarily the one put together by the shop!
3 april 2026
Excellent customer service
We always love Procook products, they are very high quality and reliable, but what sets the Swindon store apart is the excellent level of service and care that we walk away with the exact products we want.
7 april 2026
Antwoord van ProCook - Swindon
We're happy to hear you love our high-quality, reliable products. It's great to know the excellent service at our Swindon store ensures you find exactly what you want.
Got exactly what I wanted.
2 april 2026
Good service and good value for money.
5 april 2026
Antwoord van ProCook - Swindon
We appreciate your positive feedback! We are so happy you found our service and value for money to be good.
Really nice shop,young assistant very…
Really nice shop,young assistant very helpful and pleasant,will visit this shop again.
20 maart 2026
Great set of knives
Great range of products. Bought item in outlet store. Experience was good.
Bought a replacement set of knives, really impressed. Weighty in the handle which is just what I wanted and the knives are one unit.
29 maart 2026
Great experience
Loads of choice, staff were friendly and helpful. Happy with purchase. Would recommend.
24 maart 2026
Friendly staff
Lovely helpful friendly staff do anything to help me on my visit bought my saucepans and they put aside for collection when I'd finished all my shopping 👍
19 maart 2026
Antwoord van ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and you were able to purchase your saucepans.
I like the product quality and staff's…
I like the product quality and staff's were helpful. More verity will be helpful.
16 maart 2026
Antwoord van ProCook - Swindon
We appreciate your feedback and are happy to hear that you liked the product quality and found our staff helpful. We'll consider adding more variety.
Great service at store and they offered…
Great service at store and they offered to leave my shopping with them and have my lunch without carrying my purchase
15 maart 2026
Antwoord van ProCook - Swindon
We're glad you enjoyed your experience. It's wonderful to hear our team made your shopping more convenient, allowing you to enjoy your lunch without any burden. Thanks!
V helpful staff
17 maart 2026
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