Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd wash... Toon meer
unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to o... Toon meer
I had an excellent experience in ProCook. I was served by the Manager of the store (I think she was called Sarah) who was incredibly knowledgeable and helpful and we had a good chat! She balance my ne... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, Verenigd Koninkrijk
4,8
Uitstekend
796 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Great service in the store nothing was too much effort and very professional and friendly
8 november 2025
Antwoord van ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received professional and friendly service in our store.
The best experience
The best experience, your sales staff are exceptional, friendly, knowledgeable, and eager to help, and you sell the very best equipment,top company, phil.
10 november 2025
Antwoord van ProCook - Teesside
We're happy to hear about the exceptional experience you had with our friendly and knowledgeable sales team. We appreciate your recognition of their eagerness to help and that you find our equipment the very best!
Lovely customer care
Lovely customer care , looking after me .explained about discounts . Teeside park very good
6 november 2025
Antwoord van ProCook - Teesside
We're happy to hear that you received lovely customer care and that our team member explained the discounts well. Thank you for your very positive feedback!
Excellent service from helpful and…
Excellent service from helpful and knowledgable staff
9 november 2025
Antwoord van ProCook - Teesside
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and knowledgeable and that you had excellent service.
Antwoord van ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely helpful customer service
31 oktober 2025
Antwoord van ProCook - Teesside
We appreciate you sharing your positive feedback! We are so happy to hear that our customer service was helpful to you.
Antwoord van ProCook - Teesside
We appreciate your positive feedback regarding our quality products and helpful staff; we are so happy you are pleased!
Lovely shop and really helpful staff
Lovely shop and really helpful staff. Great deals too
2 november 2025
Antwoord van ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and liked our shop and deals.
Love this shop
Love this shop. Fantastic products displayed beautifully and lovely staff
28 oktober 2025
Antwoord van ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and staff.
ProCook made my purchase experience…
ProCook made my purchase experience stellar. I knew what I wanted to purchase, and they explained the product more and gave great incentives to purchase.
30 oktober 2025
Antwoord van ProCook - Teesside
We're so glad ProCook made your purchase experience stellar. We appreciate that you were happy with the product explanations and incentives to purchase.
Easy enough
Easy enough to choose a selection of knives. Very knowledgeable staff, however, I was not able to try the grip and weight of the knife as staff was short in store. On recommendation I bought a set of knives and knife block
29 oktober 2025
Antwoord van ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent range of merchandise very…
Excellent range of merchandise very please with the service . Thank you
28 oktober 2025
Antwoord van ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were very pleased with our merchandise and service.
Great customer service
Great customer service. Polite and caring. My 18 yr old son was offered a review of things he wanted to buy and then best options for his needs- starting university. Also the young lady asked about possible discounts that we may have been eligible for and that was fantastic. Will definitely buy here again- good quality and affordable. Thank you to the young server.
19 oktober 2025
Antwoord van ProCook - Teesside
We're happy to hear that you had a positive experience with our customer service. It's great to know the team member was helpful in reviewing options for your son and identifying potential discounts. We appreciate your feedback and are glad you found our products good quality and affordable.
Great shop, helpful and knowledgeable staff
Very helpful people in the shop and very knowledgeable. Pleased with item purchased and
17 oktober 2025
Antwoord van ProCook - Teesside
We're happy to hear that our team was helpful and knowledgeable! We're so glad you are pleased with your purchase, and we appreciate your positive feedback.
Excellent choice for all kitchen…
Excellent choice for all kitchen utensils, pans and lots more kitchen items you didn’t really know you needed
20 oktober 2025
Antwoord van ProCook - Teesside
We're happy to hear that you found such excellent choices and discovered new kitchen items. Thank you for your positive feedback; we appreciate it greatly!
Really knowledgeable and helpful staff.
14 oktober 2025
Antwoord van ProCook - Teesside
We appreciate you letting us know our staff was knowledgeable and helpful. We are so happy to hear it.
Super Service
Assistant was welcoming and friendly steered me towards the right product explained discounts and returns policy very efficient and great customer service.
13 oktober 2025
Antwoord van ProCook - Teesside
We're so happy to hear that our assistant was welcoming and friendly, and that they steered you towards the right product and explained our policies. We appreciate your feedback!
Great service from experienced staff
The staff in the store I visited were very helpful and knowledgeable. There is every kind of cooking utensil there and it’s wonderful to look around without being hassled. Thank you.
16 oktober 2025
Antwoord van ProCook - Teesside
We're happy to hear that you found our staff helpful and knowledgeable. We appreciate that you enjoyed browsing our wide selection of cooking utensils without pressure. Thank you!
Antwoord van ProCook - Teesside
We appreciate you sharing your experience! We're glad our product is a game changer for peeling apples.
Antwoord van ProCook - Teesside
We appreciate you letting us know our staff was knowledgeable! We are so happy you received very good service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.