The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their produ... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit C - 21, Tottenham Court Road, W1T 1BJ London, GB
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Lees wat reviewers zeggen
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
Bedrijf heeft geantwoord
What a great company! I always enjoy going into store because staff are soo friendly and always eager to help! On my last visit I was perusing for your stainless steel utensil set which I was advised... Toon meer
Bedrijf heeft geantwoord
I'm Clarisse, recently I bought knives package at Tottenham Court Road. I love the quality, items very professional, good deal of the guarantee which is 25 year, good price, good customer service, s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit C - 21, Tottenham Court Road, W1T 1BJ, London, Verenigd Koninkrijk
4,8
Uitstekend
411 reviews
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Really good value for a central London…
Really good value for a central London cooking shop. Small items (dough scrapers, cooking thermometers etc., and good bargains for meal settings on sale
5 december 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear you found our shop a good value for central London. We strive to offer a wide selection of quality items at competitive prices, and we're glad you found some great bargains. We appreciate your support and hope to see you again soon.
Great store, great staff
Staff were extremely helpful on the phone to confirm they had the item and when I went to the store to purchase the item (ended up buying more things). I would give them 5 stars, but want to keep them on their toes! I always go to ProCook as first choice for kitchenware.
2 december 2024
Antwoord van ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear about your positive experience with our staff. It's wonderful to know that you found them helpful and that your visit to the store exceeded your expectations. We're always striving to provide excellent customer service and it's encouraging to know we're hitting the mark. Thank you for your continued support and loyalty to ProCook.
Great product!
29 november 2024
Both the shakers work and look great but
Both the shakers work and look great.
Just the service at the store was not so good as they had no paper to pack the shakers and they could easily break and get scratched a grey shiny metal and glass/plastic.
The staff said as they out of paper. They could simply use petty cash and buy from newt door tiger tiger or other store.
There were 4 people were working and none thought of it?
Could have given 2 stars or even 5 stars if...
25 november 2024
Excellent service
Excellent service, the kind gentle assistant spoke me through the knives and I was able to select the right knife for me and my household.
22 november 2024
Excellent service friendly staffs
17 november 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service and staff. We strive to provide our customers with excellent service and expertise, and we appreciate you taking the time to share your feedback.
Good customer service from staff
17 november 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your feedback! We're glad to hear that you had a positive experience with our staff. We strive to provide excellent customer service, and we appreciate you taking the time to share your thoughts.
Great customer experience
Excellent product. All staff was very helpful and friendly in the shop and in customer service line. They all make sure we were happy with our purchase
11 november 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind words! We are delighted to hear that you had a positive experience and found our staff helpful and friendly. We strive to provide our customers with a welcoming and convenient shopping experience, and we are thrilled that you found it so. We hope to see you again soon!
Antwoord van ProCook - Tottenham Court Road
Thank you for your positive review! We're delighted to hear that you were happy with the quality of our products and our customer service. We strive to provide our customers with a positive experience, and your feedback is greatly appreciated.
Very helpful assistant
Very helpful assistant, as I had on my previous visit too. Beautifully arranged tableware and other goods. I love to browse this store and the choice of goods is wonderful. I look forward to shopping in this store when I am in the West end!
10 november 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind words! We're so pleased to hear you enjoyed your recent visit and found our assistant helpful. We strive to create a welcoming and inspiring shopping experience, and we're thrilled you appreciate our beautifully arranged tableware and the wide selection of goods. We look forward to welcoming you back to our store in the West End soon.
Las tijeras de color rojo se desmontan…
Las tijeras de color rojo se desmontan cuando las utilizo
5 november 2024
Antwoord van ProCook - Tottenham Court Road
Lamentamos escuchar sobre su experiencia. Por favor, llámenos al 0330 100 1010, Opción 2, o utilice nuestro servicio de chat en vivo para que podamos resolverlo para usted.
The shop assistant was very helpful
The shop assistant was very helpful, and friendly. Knowledgeable.
1 november 2024
Antwoord van ProCook - Tottenham Court Road
We're so glad to hear you had a positive experience with our team. We strive to provide excellent customer service and appreciate your kind words.
Excellent range & products
Very helpful staff in store, excellent range & then I ordered online which was speedy & efficient.
30 oktober 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your positive review! We are delighted to hear that you found our staff helpful, our range of products excellent, and our online ordering process speedy and efficient. We strive to provide our customers with a positive and convenient shopping experience, and we are thrilled that you found it so.
Very helpful staff
29 oktober 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Sales person was very helpful
Sales person was very helpful giving advice as to the best suitable product to buy.
2 november 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind words! We're happy to hear that you found our sales person helpful and knowledgeable. We strive to provide our customers with excellent service and expert advice, and we appreciate you taking the time to share your positive experience.
Excellent range of cookware
Excellent range of good quality cookware at affordable prices.
Very helpful staff.
Very convenient - near Tube Station.
2 november 2024
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear that you found our cookware to be of good quality and at affordable prices. We strive to offer a wide selection of products to suit all budgets and needs. We're also glad that you found our staff helpful and that our location is convenient for you. We appreciate your feedback and hope to see you again soon.
Antwoord van ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The young man who served me was…
The young man who served me was excellent. Made sure that I was aware of all the possible discounts for my purchases and also showed me how they operated, which I found very helpful.
1 november 2024
Antwoord van ProCook - Tottenham Court Road
We are delighted to hear you had a positive experience with our team. It sounds like you received excellent service and we appreciate your kind words about the helpfulness of our staff. We are committed to providing exceptional customer service and are thrilled you were pleased with your purchase.
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