Meg and the team at Procook Trafford centre were amazing, really knowledgeable and guided me through which pans to buy when I was overwhelmed and had no idea where to start. Beautiful store to visit t... Toon meer
Locatie
Wijzig locatieUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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Lees wat reviewers zeggen
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Toon meer
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Toon meer
Bedrijf heeft geantwoord
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Verenigd Koninkrijk
4,9
Uitstekend
1K reviews
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We went to the Trafford Centre to visit…
We went to the Trafford Centre to visit Pro Cook to look at coffee machines.
What a fabulous experience. We were greeted by a lovely gentleman called Dean, he explained the differences between the three models and was really knowledgeable, answering our questions without him having to refer to instructions or another colleague.
We didn't plan to buy a coffee machine, just look but after Dean provided such excellent service, we purchased one there and then.
As it happened, the model we wanted wasn't in stock, no problem, we can have it delivered for you. Great,
as it was a fairly large, heavy item, we didn't need to lug it out to the car park.
The coffee machine arrived at the front door the following day, less than 24 hours after purchase.
Such customer service is rarely found these days, thank you Dean at Pro Cook, Trafford Centre, Manchester 👍😊
11 februari 2026
Review zonder uitnodiging
Antwoord van ProCook - Trafford
We're happy to hear that you had such a positive experience while shopping with us. It's great to know that the assistance you received was so helpful and informative, leading to a satisfying purchase. We appreciate you taking the time to share your feedback.
Great choice of quality products
Great choice of quality products. Good price helpful staff
7 februari 2026
The Assistant was great and very…
The Assistant was great and very helpful helping us decide if it was the correct item we where looking for.
10 februari 2026
Antwoord van ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful in deciding on the correct item.
A lovely shop to browse in for all…
A lovely shop to browse in for all things kitchen!
Service with a smile and a nice calm atmosphere, will go again.
4 februari 2026
First time I have visited this store
First time I have visited the Trafford Centre shop. Good quality goods & at a good price as well. Will be buying more good from this store
8 februari 2026
Excellent
Well happy with my knife got the set now service is excellent staff are so friendly thank u 😊
5 februari 2026
Staff were very kind and I was able to…
Staff were very kind and I was able to look around freely without being bothered. I take a long time browsing and enjoying the layout of the store as well. The kitchenware was reasonably priced and they had amazing deals. Would definitely recommend this store.
6 februari 2026
Polite friendly service
3 februari 2026
Lovely shopping experience
The shop was really well laid out, and the experience was one of tranquility despite the general hustle and bustle of the Trafford centre. Deja was incredibly helpful and kind; she informed me of the 3 for £9 offer, and answered any queries that I had. I was really impressed with the range of items the shop had for sale, and the value for money.
2 februari 2026
Everything was perfect and the customer…
Everything was perfect and the customer service is very nice.
3 februari 2026
The assistant was very helpful xx
1 februari 2026
Antwoord van ProCook - Trafford
We appreciate your positive feedback. We are so happy you found our goods lovely and our prices reasonable.
Excellent customer service
Panos could not have been more helpful when I was choosing my crockery - he laid all the options out for me and allowed me time and space to make my selections while always being available for questions. He even went to the trouble of sourcing a couple of pieces for me from another store. He absolutely went above and beyond, I was delighted with his service.
13 januari 2026
Review zonder uitnodiging
Antwoord van ProCook - Trafford
We're so happy to hear that you received such excellent assistance while choosing your crockery. We appreciate you acknowledging the team member's dedication in helping you find exactly what you needed. Thank you for your positive feedback!
Helpfull assistant
Helpfull assistant
Good choice of products
Happy with my purchases
26 januari 2026
Antwoord van ProCook - Trafford
We appreciate you letting us know about the good quality and helpful people; it means a lot to our team.
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