I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... Toon meer
Locatie
Wijzig locatieUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
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Lees wat reviewers zeggen
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... Toon meer
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
The sales assistant whose name I did not get, was extremely helpful, and and made us aware of the best combination for our set of Signature Elite cookware. We are now using them, (and as someone who... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, Verenigd Koninkrijk
4,8
Uitstekend
801 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Got what I've been looking around for
Got what I've been looking around for, a pizza cutter. So different to small , easy grip, and has a shield on the blade. Very modern indeed. Love it. The gentleman the served me at Trentham, was very helpful. Shop is full of gorgeous items, a Aladdin cave of delights for us cooks.
31 mei 2026
Antwoord van ProCook - Trentham
We're so happy you found the perfect pizza cutter and appreciate its modern design! It's wonderful to hear you had a great experience with our staff and enjoyed exploring our selection.
Very helpful young lady pleasant.
25 mei 2026
Antwoord van ProCook - Trentham
We appreciate your kind words.
Excellent friendly service
Excellent friendly service. The gentleman who served me was really pleasant and not rushed. I have experienced this level of service at your Dorchester store also. Excellent.
28 mei 2026
Antwoord van ProCook - Trentham
We're so pleased to hear you received excellent, friendly service and felt unhurried. We appreciate you sharing your positive experience with us!
Antwoord van ProCook - Trentham
We are delighted to hear this.
Polite and knowledgeable assistant.
27 mei 2026
Antwoord van ProCook - Trentham
We appreciate your kind words.
Antwoord van ProCook - Trentham
We appreciate your positive feedback on our products and prices.
Antwoord van ProCook - Trentham
We appreciate your positive feedback!
Antwoord van ProCook - Trentham
We appreciate your kind words about our team.
Great choice of good quality reasonably…
Great choice of good quality reasonably priced items. Lovely welcoming shop and friendly efficient staff
15 mei 2026
Antwoord van ProCook - Trentham
We're so happy you enjoyed our selection of items and found our shop welcoming. We appreciate your kind words about our staff!
Buying a frying pan
I wanted to buy a frying pan. The man in the shop was very good. He gave me all the information I needed and I was happy to buy one. Very good customer service. The pan looks good but I haven’t used it yet. I think it is just what I wanted.
19 mei 2026
Antwoord van ProCook - Trentham
We're so glad our team provided excellent service and helped you find the perfect frying pan! We hope you enjoy using it. Thank you for your positive feedback.
Antwoord van ProCook - Trentham
We're glad our staff was friendly and met your needs.
Antwoord van ProCook - Trentham
We appreciate your positive feedback about our exceptional staff and great products; we are delighted!
Helpful staff
4 april 2026
Antwoord van ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Trentham
We appreciate you sharing that our shop was well laid out and our staff really helpful!
Great customer service
Went into store to look for the saucepan offers. A member of staff was very helpful as I couldn’t see the offer I had seen online. He talked me through the options and I made a purchase. Thank you
4 mei 2026
Antwoord van ProCook - Trentham
We're so glad our team member could assist you in finding the perfect saucepan offer. We appreciate you choosing us and are happy you had a positive shopping experience!
Excellent service
Excellent service, staff extremely helpful showed me the items I was looking to purchase.
28 april 2026
The staff are helpful and polite
The staff member that served me, was helpful and polite. She gave me care instructions for the knife and explained about the warranty
1 mei 2026
Great quality products at good prices 😊
26 april 2026
Helpful assistant made choosing the…
Helpful assistant made choosing the item easy to buy.
29 april 2026
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