ProCook - White Rose Reviews 

709
•
TrustScore 5 uit 5

4,9

Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great Products! Easy View Store! Good Service! Cheerful, Knowledgeable, Ready to Help Staff! I have used the ProCook Store at the White Rose Centre for a Good few years and Never had A proble... Toon meer

Beoordeeld met 5 van de 5 sterren

The store/showroom experience was pleasant to navigate. It was helpful to be able to touch and try all the products. The products (I bought professional bi-ply pots and 2 frying pans), are wonderf... Toon meer

Beoordeeld met 5 van de 5 sterren

Very surprised at all product availability and the affordable prices will shop there more often staff very plesant first class service

Beoordeeld met 5 van de 5 sterren

Helpful staff and quality products. Bought number of products before this latest visit, all top quality at reasonable prices. A lot better than the cheap rubbish you see in supermarkets and discount s... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

709 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(709)

25.522 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Bought a ice cream spoon

Bought a ice cream spoon. Its stainless steel & you can tell its top quality. This will last for years. Just a well made product

5 januari 2026
Logo ProCook - White Rose

Antwoord van ProCook - White Rose

We're happy to hear that you find the ice cream spoon to be of top quality. We appreciate you letting us know it's a well-made product that will last.

Beoordeeld met 5 van de 5 sterren

Went for a look at new knives

Went for a look at new knives, which is a bit of a minefield as there was a lot of choice(!) so we approached Samantha for advice. We explained what we currently used and the knives we felt we needed to replace. Samantha was extremely knowledgeable and we left with just what we needed, thank you Samantha, we’ll be back soon for sharpener and fillet knife!

15 december 2025
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Antwoord van ProCook - White Rose

We're happy to hear that our advice was helpful in navigating the selection. We appreciate your feedback and look forward to assisting you with a sharpener and fillet knife in the future!

Beoordeeld met 5 van de 5 sterren

Good quality, decent prices, excellent service

Really friendly and helpful staff in the store. Some really lovely stock, at good prices. I have about a hundred things on my own wishlist now, and managed to pick up several good quality small gifts

14 december 2025
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Antwoord van ProCook - White Rose

We're delighted to hear that you found our staff friendly and helpful, and that you appreciated our lovely stock at good prices. We're glad you found some gifts and have a wishlist for yourself!

Beoordeeld met 5 van de 5 sterren

Excellent items available in store very…

Excellent items available in store very good quality, the staff were very helpful and got me the items that I had travelled over to the store for.

17 december 2025
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Antwoord van ProCook - White Rose

We're so glad to hear that you found excellent quality items in our store and that our staff were helpful in getting you what you needed. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Staff were extremely helpful.

Staff were extremely helpful.

12 december 2025
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Antwoord van ProCook - White Rose

We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!

Beoordeeld met 5 van de 5 sterren

Great & helpful staff

15 december 2025
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Antwoord van ProCook - White Rose

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Great deal!

Great deal, friendly staff, quick and painless transaction!

14 december 2025
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Antwoord van ProCook - White Rose

We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our staff and prices.

Beoordeeld met 5 van de 5 sterren

There was A male Manager In Procook at…

There was A male Manager In Procook at Whiterose centre was really nice and helpful.It is nice experience every time .It is a shame that I can’t remember his name but he is amazing at his job.

10 december 2025
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Antwoord van ProCook - White Rose

We're happy to hear that you had a nice experience in our store. We appreciate your positive feedback regarding our team member. We're glad you enjoyed your visit and we hope to see you again.

Beoordeeld met 5 van de 5 sterren

Free delivery

Really helpful staff. We used free home delivery which arrived 2 days later by dpd. Told if did not arrive by Saturday to contact shop but staff convinced no issue and there wasn't. Excellent. Really impress with pans we bought so far.

19 november 2025
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Antwoord van ProCook - White Rose

We're happy to hear that our staff was helpful and your delivery arrived as expected. We appreciate your feedback and are so glad you're impressed with your new pans!

Beoordeeld met 5 van de 5 sterren

The ease of ordering the quality of the…

The ease of ordering the quality of the items that I bought and the next day delivery.

17 november 2025
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Antwoord van ProCook - White Rose

We're happy to hear that you had a positive experience with our product quality and fast delivery service. Thank you for sharing your valuable feedback with us.

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff

Very friendly and helpful staff

19 november 2025
Logo ProCook - White Rose

Antwoord van ProCook - White Rose

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Fantastic products at a reasonable…

Fantastic products at a reasonable price. 10 year guarantee on the bakeware too. I bake ever week and these products are a dream. Hardly need washing as nothing sticks. I will only buy ProCook from now on.

16 november 2025
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Antwoord van ProCook - White Rose

We're happy to hear that you find our products fantastic and reasonably priced. It's great to know the 10-year guarantee on bakeware gives you confidence, and that you enjoy baking with our easy-to-clean products. Thanks for your positive feedback!

Beoordeeld met 5 van de 5 sterren

The staff were extremely helpful. and…

The staff were extremely helpful and knowledgeable. Let us handle cutlery and cut vegetables. Will definitely shop at Pro Cook again.

19 november 2025
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Antwoord van ProCook - White Rose

We're delighted that our staff were helpful and knowledgeable, allowing you to test our cutlery. We appreciate your intention to shop with us again!

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, approachable staff, offered to put some items behind the til so we could continue browsing (nice touch!).

Highly recommend this store.

17 november 2025
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Antwoord van ProCook - White Rose

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and approachable, and that you appreciated the service.

Beoordeeld met 5 van de 5 sterren

Lovely and pleasant staff

Lovely and pleasant staff, ease of shopping and browsing no pressure

14 november 2025
Logo ProCook - White Rose

Antwoord van ProCook - White Rose

We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff lovely and enjoyed shopping.

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