Prontodirect Reviews 

Would leave zero stars but that's not an option.
Ordered hard hats from here as it had the best price with next-day shipping. Hard hats have an expiry date due to the plastic materials. When my order arrived, I saw the manufacture date was 1.5 years old, meaning I only had a limited time to use them. Their customer service was not willing to offer any kind of discount, despite half their lifespan already being gone. I would not recommend ordering from this company.

Good quality, great price and fast delivery.

Absolute brilliant company to deal with. Really friendly and knowlegable staff. Quality items, great value, Ulta fast delivery. Highly recommended A++++++++++

Pronto Direct charge £18 for shipping to Northern Ireland. It was a fleece, a very light fleece. Ridiculous amount. Do Not buy from them if you are in Northern Ireland.

Can't fault the product which I've bought before but for anyone who uses this company my advice would be don't pay the extra for the royal mail 24 hour delivery service. In my case it hasn't been delivered yet. It's 13th February 2026. I made my order on the evening of the 10th not expecting it to picked until the following day given the time I actually made the order.

I received an email on the afternoon of the 11th saying that my order had been despatched and after selecting the 24 hour delivery option not unreasonably expected the package to be delivered the next day. It wasn't!

As I write this after checking the items location with Royal Mail Tracking I find it is still in transit and the earliest it will arrive will be tomorrow 14th February which will be 3 days after I was told it had been despatched. I would have been better off using the standard service and saving myself a few pounds. The thing that irritates me is when companies promise a service that they can't guarantee. It's the small irritations like this that make me seek other suppliers.

Excellent service from door to door

sadly on friday . going into mansfield the bus driver slammed his breaks on and i have hold of the bar . and swung around hitting another pole on the bus . i have pain now in my shoulder ! and under arm !

As always easy ordering and fast delivery. Thank you.

Ordered few work clothes and after more than week driver "tried to deliver", no items ever was tried to delivered and seller messaged that they will try re-deliver items but havent heard from them more than 3 weeks, no one answers on emails about refund or delivery! Lost time and money!

Accidentally stumbled across this company when looking for workwear. I am so glad I did, the range is extensive and the quality and longevity of the clothing is something you will not be disappointed in. Delivery was very fast. Great website to navigate, easy order process, wide range of items. 100% will purchase over and over again.

Great service, definitely recommend

Great polo shirts, good sizing, good quality, will definitely buy them again when needed.

These diaries are ideal for a handbag.plenty of writing spaces in the pages.look more expensive than they actually were.

I was looking for PPE that was outside the norm. I ordered late in the day. The goods turned up next day at the correct delivery address. The sizing was exactly as described and fits perfectly. The quality appears to be good, especially for the cost.

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

After waiting the 5 working days for the item to come, I contacted them and asked where is my package. They responded “we will check with the courier” It took an another week for the item to arrive. Very poor and poor customer service. I won’t be using again

The hi viz all in one winter/waterproof suit is worth buying no issues with quality to date.

Firstly, Shame the XL size did not come with a inside leg choice so it’s 2inch to long
Secondly, the choice to use DPD is not a good one as they look for a reason not to deliver, my road was blocked by TV crew so instead of walking the driver took a picture and said he could not deliver he also took a picture of my front gates on his first attempt and said no access (helps if you press the button labeled call, this is for my intercom! So I can let you in) this meant I had to stay in for x2 Saturdays in a row meaning my one day off was wasted waiting for the delivery.

Thanks for the fast delivery, the work trousers are just what I needed.
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I ordered two items, the delivery wasn’t the fastest but alright. At first their customer service was responsive and professional. But when I received my order, one of the items turned out to be sent in a wrong size I contacted their customer support several times to get the RMA to return that item with no response. Even tried their contact form on their website with no luck. Hopefully they will contact me soon.