Prontodirect Reviews 

Excellent service good prices and tracked delivery thanks

Great trousers second time I’ve used this company

Disappointing customer service. Got some workwear for Christmas which unfortunately was too small. Tried to return for a refund but company wouldn’t accept as it was outside of the 30 days return period. Technically they are correct but it’s short sighted and poor customer service in my view. Absolutely no reason why they couldn’t have accepted them back and just hiding behind T&Cs. Small businesses should realise that flexibility and goodwill is very important!

Blue Nitrate Powder Free Disposable Gloves size XL in Boxes of 100. Fantastic Price and excellent quality too. They dont tear when your putting them on like more expensive versions ive ordered from elsewear!!!. They also last ALL DAY (im not a mechanic 😉) which is brilliant. They arrived earlier than expected and were Well Packaged. This is my 2nd order of these gloves from Pronto Direct and will definately continue to use them. Highly recommended. Thanks guys.

Can't fault them, prices are good and quick delivery too!

I only received a part order for some squared notebooks.
Was promised the missing part of order would be delivered, this has not happened. Because of long wait had to order books elsewhere.
I did receive a refund from them so thanks for this.

Super quick delivery, good product and price

Great products, excellent delivery...in fact it had arrived two days before I enquired about when I could expect it...OH had placed with other parcel deliveries and I didn't spot it!!
Thankyou, very efficient customer service.

On time, good on price and in stock, suits me !

Order some packaging products received in 3 days very very poor quality. Contacted them for a return and refund. They were advertising on there website as Hassle Free returns in bold. So I emailed them for a free return and how to do this. So Crafty sent me a reply where do they advertise on their website for free returns asking me to notify them as they don't offer free returns. When I checked on their website they removed the caption which was visible on every page of pronto direct. Good thing I screen shot the web page and circled and emailed them. so many people they have fooled using this catchy adverting gimmick. When they were pointed out about this and to accept their responsibility for a free return refused to do so and rather sent me lengthy email to pay for returns and make sure ............to send them in original packaging.... labels.....the way the products arrived....keep a proof of postage.... in nutshell excuses excuses not to refund. Scammers...

Scoring as I have above enables a little room for improvement. Not in reflection to a single area but in all fields no matter how good a service provided may be.
What made my experience a great one was the fact that even though the order I placed wasn’t of great value and quantity it was still treated as though it was!
From the time of ordering right up to the time these particular items were delivered and received at the nominated address it was dealt with promptly & was extremely informative throughout the shipping process which is why I would most definitely use Pronto direct’s service again in the near future.
Very friendly and professional service in the approach to the customers requirements and requests.

Great job 👍🏻
Thank you guys.

Brendan @
WALKER FIRE PROTECTION LTD

best priced vinyl gloves on the internet and reasonable delivery cost

The product is good quality and was delivered on time.

My order arrived in good condition & within the date quoted without any issues. To be totally honest I was a little disappointed with the quality of the fleece. It wasn't the cheapest one or the most expensive I'd seen. It will do for now, it will only be used if it gets chilly while playing bowls.

Lovely quality products delivered quickly and at a great price. What more could you want

Quick service
Great price