Prospa New Zealand Reviews 

Yes very good and helpful given a few initial problems

Prospa team is professional team, especially Mona has excellent communication and friendly service, great help for my business, many thanks

As usual when the chips are down and things go wrong who can you call prospa
Team is always willing to help

Prospa's customer support exceeded all expectations with their responsive, empathetic staff, seamless application process, personalized support, timely communication, and proactive problem-solving. Great communication and help.

Was offered a low interest rate, but after the loan was agreed found that the interest rate is for the full loan across the term, and not the reducing balance.

So the actual rate paid works out much higher than 12.99% we were lead to believe.

Misleading and I think we're now worse off than if we had stayed away.

Their response below to my review makes no sense in relation to what I said - I don't need a deferred payment I need you to learn how to be transparent and upfront.

James was incredibly friendly and professional at the same time. He engaged with me to make me feel relaxed and assured. He explained the process very clearly and also offered options for me to consider.
My needs were were more than adequately met and indeed the experience was far above what I had expected. Overall a fantastic customer experience for me.

Absolutely fantastic service from Yagiz he made everything so simple, for this reason Prospa will always be my go finance company and the interest rates are comparable to the bank.

The person I dealt with made all the difference and I'm so grateful.

As always Henry was great to deal with, the loan application was processed instantly and Henry phoned as soon as the application had been accepted.

Great communication , Gave me the Info I wanted in concise terms which allowed me to make an informed decision with all the facts and allowing for criteria that
have knowledge of made the process much easier for all and still meet our needs.

the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain.
Thankyou, Jeff and Derek we love your work.
We really appreciate the work you put in with your clients.
All the best and regards
Brendon & Promjongkol

Easy access, no hassle, Quick response from friendly team at Prospa

Jane was great Super bubbly, efficient and answered all our questions

Daniel is great in ensuring the smooth application. Thank you.

I valued being able to work with the same person to liase about my situation, Jane was very helpful in answering my questions

Mohamed was very clear and provided all the information I needed t o make an informed decision. Feedback and timeframe was amazing.

The time in which the loan was requested, to the time it was approved. Also the dialogue, both by telephone and emails, between my Account Manager and myself was very professional, concise, and directly to the point, and he responded very quickly to my questions.

Very helpful, quick and give you good options.