Prospect Estate Agency Reviews 

What makes my experience great is the agent I deal with - Nancy Suri. She deals with each issue with empathy, always keeps an eye on mitigating my costs, and will often go above and beyond.

I’ve been with Prospects many years now and they do a great job, especially Nancy (Marla) who looks after the property and tenants very well! Thanks to all.

Easy professional agency, my contact with Nikki Gardner has been great. Explained everything and prompt in replying to emails etc.

I had a great experience working with Nancy Suri at Prospect Reading branch. She is professional, responsive, and very helpful throughout the process. She made everything much smoother and was always available to answer my questions.

Overall, I’m very satisfied with her service and would happily recommend her to others.

Prospect have managed several properties for me over the last 8 years and I feel they are a joint partner in my business. They are the first port of call for the tenants if there are any problems at the properties and manage them efficiently and professionally. I can always speak to someone should I need to and Nancy, our dedicated property manager is just fantastic; capable and approachable and always at the end of the phone or email and ready with a solution when needed. I trust Prospect to make me aware of any legal requirements, especially with the new renters rights bill due imminently and also rely on the check in/ inspection/checkout reports they organise for us.
When it's time to renew contracts, it's always a joy to speak to Stefano. He is friendly and efficient and I trust him to find us the most suitable tenants. A full turn key service that I couldn't manage without.

I live a distance from Reading and therefore I need someone I can trust and rely on to keep me informed and be able to support me when needed. Emily Cross is this person. She is efficient, quick to support and help resolves issues and proactive in the service she delivers. Thank you Emily.

We have been a tenant through Prospect for the past 6 years and Nikki Gardner has been absolutely brilliant. Whenever we had a challenges she personally made sure that it gets resolved soonest. Definately a please to have her as our agent.

Nancy has been exceptional in managing my property. Her proactive approach, attention to detail, and willingness to go the extra mile have been outstanding. She's consistently available to address concerns, provides thoughtful solutions, and demonstrates a genuine interest in ensuring everything runs smoothly. It's clear she takes pride in her work and is dedicated to providing excellent service.

Jo Nikki helped us with the rental of our home and we are very grateful for the help with the tenant for move in and move out.

Thank you so much Nikki for all your help. Charlotte was exceptional to deal with. Really great team in getting our house let.

Nikki gardneris very friendly and gets back to us fast all in all the very best at her job

We are currently renting through Prospect, and Nancy Suri is our property manager. We are extremely pleased with the agency—especially with Nancy, who is always prompt in responding to our queries and easily reachable for any issues. She ensures that any concerns raised are addressed quickly and follows up until everything is fully resolved. We have not experienced any challenges so far and would highly recommend both Nancy and the agency to anyone looking for a reliable, supportive, and trustworthy service.T hank you and great job from the team!

Nancy Marla kept us updated every step of the way. She dealt with our enquiries in a prompt and professional manner. She made the letting process very smooth and trouble free for me as a landlord. I would recommend her and Prospect Letting as a result of our positive experience.

It has been three years going to four since Prospect became my letting agent and so far i have no negative experience with them. They are very helpful with my concerns and they action immediately when needed especially when I have queries regarding the property. Thanks to my property Manager Emily Cross.

A very efficient agency. Any repairs are resolved by my agent Nancy in a timely manner. Would recommend them to friends.

Had the best experience from the start, from the property viewing to moving in. Nancy Suri MARLA is our property manager and has been professional throughout, answering all our questions clearly. I’ve had a really good experience as a tenant of a property managed by the Prospect team, especially Nancy, who has been extremely helpful. She always replies within a day and is very proactive in helping with anything we need. She’s kind, polite, and easy to talk to. Honestly, one of the best experiences I’ve had with an agent. I would definitely recommend her to others.

Emily Cross is highly professional in managing my rental property and I am very grateful for her help

Never had any issues letting out my flat via Prospect in Reading. They keep me updated and communication is good. Nancy Suri is great and keeps me updated with ongoing management & any tenant issues.

I have been renting with Prospect for the past 2 years now and my impression has been wonderful so far. My property manager Nancy has been very helpful through these 2 years of tenancy. Whenever I had issues, Nancy would promptly take action and resolve them without affecting my family's day to day life.

I would like to share my very positive experience with Prospect in Reading, Berkshire, and in particular express my sincere appreciation for my property manager, Nancy Suri.
From day one, Nancy has been absolutely outstanding. She ensured that my move-in process was smooth, well-organised, and stress-free, which set a great first impression. Since then, she has continued to provide consistently excellent service, responding to all queries promptly and ensuring that any issues are followed through to completion without delay.
Having rented several properties in the past, I can confidently say that Nancy truly stands out. Her methodical approach, attention to detail, and commitment to closing out matters efficiently are qualities that are not always easy to find. It is clear that she takes great pride in her work and genuinely cares about delivering a high standard of service.
Overall, my experience with Prospect has been very positive, and this is largely thanks to Nancy’s professionalism and dedication. I would highly recommend both the company and Nancy to anyone seeking a reliable and responsive lettings service.