Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job. Definitely think they're helpfulness has improved.
Locatie
Wijzig locatieUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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Lees wat reviewers zeggen
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Toon meer
Bedrijf heeft geantwoord
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Toon meer
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Alcester
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Verenigd Koninkrijk
- 01789 764033
4,7
Uitstekend
1K reviews
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Efficient Tyre Repair
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quickly at a reasonable price. Very tempted to get my six year old BMW 4-series serviced there in future.
29 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent prompt attention to tracking…
Excellent prompt attention to tracking both front & rear wheels
6 juli 2026
Antwoord van Protyre Autocare - Alcester
Hello LJB,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you received excellent and prompt attention regarding your tracking from our team at Alcester. We truly appreciate your feedback and custom!
Best regards,
Eddie
Customer Care - Protyre
On time good communication when neede
On time good communication when neede. Very friendly
6 juli 2026
Antwoord van Protyre Autocare - Alcester
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly efficient service
Friendly efficient service at convenient location.
All made even sweeter with a discount promotion!
Very happy
25 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello Graham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Alcester
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
So easy to chose the appropriate tyres…
So easy to chose the appropriate tyres and make the booking. Prompt, efficient and friendly service once there. In and out in 45 minutes : )
1 juli 2026
Antwoord van Protyre Autocare - Alcester
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Alcester
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Awesome Customer Service
From the initial phone call and meeting the guys for my A/C regas, I was most impressed with everyone. Friendly, efficient and professional.
Great team and highly recommended.
1 juli 2026
Antwoord van Protyre Autocare - Alcester
Hello Pete,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service. Booked in for 9am for 2 tyres. All done in no time. Out within 45 mins. Great tyres
24 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello Paul,
We are so happy to hear you had such a positive and efficient experience with us. Thank you for your kind words and for choosing our services!
Best regards,
Eddie
Customer Care - Protyre
Excellent all round
Very easy to book online, very friendly well-informed, helpful service from front-of-house
24 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello Keith,
We're so happy to hear you found our online booking easy and our front-of-house service friendly and helpful. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Did the job at the time they said and…
Did the job at the time they said and car returned to me really quick as well. Manager was pleasant and efficient as well
22 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello Brendan,
We truly appreciate you sharing your positive feedback! We are delighted to hear that our in centre team provided efficient service and a pleasant experience.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Alcester
Dear Sue,
We are delighted to hear you had a positive experience with our team at our Alcester branch.
We appreciate your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Replacement wiper bkades
My windscreen wiper blades were replaced the same day and very quickly done after I brought the car in. Staff were exceptionally pleasant and helpful!
13 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello Diana,
We're so glad to hear your windscreen wiper blades were replaced quickly and efficiently by the in centre team. It's wonderful that our staff provided pleasant and helpful service! Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Alcester
Hello Kirsty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Experience!
I was running late from my work as had an appointment at 5. Phoned and said I may be late and have to reschedule. They said if I could get there for 20 past 5 they would fit my tire. Got there and they did it super fast. Just as they were about to close! Very happy! Great service!
10 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello Miss Bennett,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Alcester
Hello David,
Thank you for your 5-star review! We are glad you enjoyed our service and competitive pricing.
Best regards,
Eddie
Customer Care - Protyre
Called in unexpectantly with puncture.
Called in unexpectantly with puncture.
Fitted us in and resolved the problem.
Not easy when you have appointments but did your best to help us.
Shall tell our fellow neighbours.
8 juni 2026
Antwoord van Protyre Autocare - Alcester
Hello Mr Stone-Wigg,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Overall very good
My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star as it took time for someone to be available on reception (but as mention I was first booking of the day).
3 juni 2026
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