Alfie was super helpful on the telephone, and, when I arrived to have the tyres replaced his colleagues were straight onto the job. Definitely think they're helpfulness has improved.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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Lees wat reviewers zeggen
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... Toon meer
Bedrijf heeft geantwoord
Excellent service. Great price. Done quickly and efficiently. Would be nice to have someone on reception.
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Alcester
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, Verenigd Koninkrijk
- 01789 764033
4,7
Uitstekend
1K reviews
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Overall very good
My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star as it took time for someone to be available on reception (but as mention I was first booking of the day).
3 juni 2026
I Needed an MOT for my car last minute…
I Needed an MOT for my car last minute so I rang up and they managed to fit me in the following morning. Can't fault protyre at all!. Thank you very much ade you really helped me out . 😃
24 mei 2026
Review zonder uitnodiging
Very good & prompt service when called…
Very good & prompt service when called in with slow puncture. New tyre had to be ordered in, but fitted quicly the following day. Excellent all round.
29 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Really nice and friendly team, but £500 wasted
Really nice and friendly team, great service as well!
I had paid £500 for new TPMS sensors to get me through the MOT however the issue came back the next day and i was told after taking it back only the main dealer could fix it.... with no mention of the fact i have effectively wasted £500 .... on top of the MOT / service.
Wouldve been nice to be offered some sort of refund or even apology hahah ... nice guys tho!
29 mei 2026
Antwoord van Protyre Autocare - Alcester
Dear Customer,
Thank you for taking the time to share your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
They were able to sort out my tyre…
They were able to sort out my tyre problem and a/ c regas whilst I waited - excellent service !
25 mei 2026
Very helpful and friendly service
25 mei 2026
Excellent
Excellent, staff, clear explanation. Have always had a good experience from Protyre Alcester.
25 mei 2026
The staff have been so very helpful to…
The staff have been so very helpful to me. My vehicle has needed a lot doing at it.
20 mei 2026
Antwoord van Protyre Autocare - Alcester
Hello Linda,
We're so glad to hear our team in centre was helpful. We appreciate your kind words and thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Tyre Fitting
Aidan Phillips at Alcester made ordering and the fitting of 4 new tyres very easy from the recommendation to the fitting itself. Would certainly recommend.
20 mei 2026
It was all so easy
18 mei 2026
Prompt and efficient advice and service.
13 mei 2026
Could have been 5 stars except a 'gold'…
Could have been 5 stars except a 'gold' service was carried out without asking (bronze always adequate in the past).
Other than that, efficient and polite service.
11 mei 2026
We are using Protyre more and more for…
We are using Protyre more and more for our MOT’s. Easy to book, quick turnaround & friendly staff.
8 mei 2026
Very helpful
Very helpful, was able to get my battery changed on the same day .
Good service.
4 mei 2026
Great customer experience.
The team at Protyre were very helpfull and dealt with the issue relating to my car.
It was easy to book a time for the works to be carried out.
As promised within an hour the work was completed and at reasonable price.Great all round service.
4 mei 2026
New tyre fitted ok
New Tyre was fitted ok at pre-booked time
But alloy wheel was not cleaned as left with dirty finger marks had to clean wheel at home.
Also tyre pressure was over inflated when I checked later.
Tyres could be cheaper.
1 mei 2026
Antwoord van Protyre Autocare - Alcester
Dear Andrew Williams,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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