My car's air conditioning stopped working one afternoon last week and I was given an appointment at Protyre at 9am the next morning. It took about 40 minutes and I was charged a very competitive price... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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Lees wat reviewers zeggen
İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Bedrijf heeft geantwoord
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... Toon meer
Bedrijf heeft geantwoord
Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
Bedrijfsgegevens
Over Protyre Autocare - Bournemouth
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, Verenigd Koninkrijk
- 01202 444999
4,6
Uitstekend
1K reviews
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Customer service at store is great but...
Customer service at store is great, range of coffees offered, very nice. But time organisation is a disaster. Showed up for a booked time to be told they don't have tyres I have ordered. Rebooked for couple of hurs later. Showed up again and waited 1.5 hours for service to be done. That's why only one star.
9 januari 2026
Antwoord van Protyre Autocare - Bournemouth
Dear Robert Ostry ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good professional service 👍
2 januari 2026
Solved a difficult problem expertly
Solved a difficult problem expertly. Very pleased.😁
31 december 2025
Antwoord van Protyre Autocare - Bournemouth
Dear Mr Dickins
We appreciate you taking the time to leave us this five-star review.
We're happy to hear that we expertly resolved the issue to your satisfaction at our Bournemouth branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
AVOID - Tyres fitted fine BUT two tyres went…
Tyres fitted fine by this outfit two months ago BUT two tyres went down on my 83 year old mother in laws car. We booked her in for a free tyre check and it was suggested by the centre after inspection that they just needed inflating. A week later two tyres went down again so we took the tyres off and both had screws in. Clearly Protyre had no interest in helping and sent us away with two screws, one in each tyre, which was exceptionally dangerous and not appreciated at all! Won’t return to this garage.
29 december 2025
Antwoord van Protyre Autocare - Bournemouth
Dear Customer, ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great price and I love the quieter tyres
I used the website to book and got a great deal on Pirelli tyres. Fitting was simple as usual and I definitely like the quietness of the better tyres.
24 december 2025
Avoid!
Went in for 4 new tyres only to be told that I needed a new exhaust as well as it had a crack in it and was blowing. Took it to another garage for a second opinion and was told there was nothing wrong whatsoever with the exhaust! Desperate attempt at upselling!
15 december 2025
Antwoord van Protyre Autocare - Bournemouth
Dear Alison,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great lads at charminster depo
Great lads at charminster,working there and very quick at seeing too my vehicle even though they were very busy.
13 december 2025
Excellent service
Very friendly and professional. Great communication and did a great job
15 december 2025
Really helpful and friendly staff who…
Really helpful and friendly staff who managed to squeeze me in, meaning I was sorted before going home. Great service. Thank you!! ☺️
13 oktober 2025
Antwoord van Protyre Autocare - Bournemouth
Hello Sally,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre puncture
Had a tyre puncture and as found issue whilst garaged chose to jack up car and just take the wheel only to PRotyre Bmth.
Staff member at reception said can do pm of that day and would call. I did have to call them though as heard nothing near closing time. They sorted it then. Good job, £35.
28 november 2025
Great service
1 december 2025
Antwoord van Protyre Autocare - Bournemouth
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bournemouth
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff was approachable and helpful
The staff was approachable and helpful. They offered what I wanted. The service was quicker than they promised and everyone was professional from the beginning till the end.
26 november 2025
Your lovely manager,again.
Your lovely manager,again.
Very polite, friendly and a smile, no job too hard for him, didn't make me feel like I'm walking into a Mans environment.
Well done and thank you Simon
5 november 2025
Fantastic service
I noticed at 16.30 that I had a rear slow tyre puncture.
I went along to my local Protyre in Charminster and received the most amazing service from start to finish.
I have never seen such a clean reception area.
20 november 2025
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