Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
Bedrijf heeft geantwoord
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... Toon meer
Bedrijf heeft geantwoord
Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Caterham
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Verenigd Koninkrijk
- 01883 348609
4,7
Uitstekend
2K reviews
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Only downside was the lack of somewhere…
Only downside was the lack of somewhere to sit when it was raining, otherwise it was all good
18 mei 2026
Excellent MOT service only downside…
Excellent MOT service only downside being the property rejuvenation meant there was no waiting area - surely could have been organised better?
18 mei 2026
Quick and great value
The fitter working on my car was helpful quick and polite what more could you ask for
18 mei 2026
Professional offered range of tyres
Professional offered range of tyres
Reception area being refurbished
No pressure selling
18 mei 2026
John at front desk provides good advice…
John at front desk provides good advice and willing to always offer best possible assistance.
10 maart 2026
Review zonder uitnodiging
Great service as always staff very…
Great service as always staff very polite and helpful
11 mei 2026
Great service
Great service, price and attention to detail. John was very helpful when I called with a few issues with my car so highly recommend protyre.
5 mei 2026
Good company
Good company. Needed 2 new tyres that arent standard. Ordered them in and fitted them with no hassles. Really friendly and helpful staff with good and quick service. Booked a time and day and was all completed effortlessly. Would recommend them no problem.
13 mei 2026
Excellent service as usual
11 mei 2026
Job well done …
Booked for two new tyres and wheel alignment, was seen at the booking time and job well done
Thanks guys
11 mei 2026
Friendly and professional service
11 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
They know what they did wrong and…
They know what they did wrong and corrected it after it was pointed out--hence 3 stars.
30 maart 2026
Antwoord van Protyre Autocare - Caterham
Dear Gary Skivington,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Efficient service
Efficient service. Even though I called ahead, they made no fuss about accommodating me turning up later than my original appointment was.
6 mei 2026
Shout out to all the staff of Protyre…
Shout out to all the staff of Protyre Autocare - Caterham. They made my experience smooth and easy. I would recommend everyone to try their service and they will surely be done seamlessly.
4 mei 2026
if you planning to do you M.O.T there…
if you planning to do you M.O.T there be prepared to spend £300-400 per bulb. They will rip you off. They will find things that are not necessary for you to fix.I Personally got told for a plate bulb with boot switch for £209 and £100 to fit. i got the bulb along with the switch for £10 and it took me less than 20senconds to fit
4 mei 2026
Antwoord van Protyre Autocare - Caterham
Dear XXXX,
Thank you for your feedback We are sorry to hear that your recent visit to our Caterham branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
very accommodating and professional
I had a reminder from Protyre that my MOT was due, a month before and I had forgotten to book. They fited me in for an MOT very quickly and did the service the following day. I was already aware that 2 tyres were near the limit and though it passed the MOT, they had my tyres, in stock, so I could replace them, Very good and customers are felt valued.
4 mei 2026
Excellent service as always from John
Excellent service as always from John, Peter, Mick, John Jr, Dean and Kevin!
1 mei 2026
Review zonder uitnodiging
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