My first visit to Protyre in Crewe, was really positive. I was seen at my allocated time slot, 2 tyres fitted quickly and when I asked if they could check all my tyre pressures it wasn’t a problem at... Toon meer
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All good using them another time and always great and friendly staff. Highly recommend Crewe staff! Will pop round shortly for ac regas.
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Excellent service from start to finish. I booked my MOT in advance, and everything was quick and well organised. I was seen on time with very little waiting. The staff were friendly, professional and... Toon meer
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Absolutely brilliant service. Went for Mot, They managed to do the work that needed to done for a pass at the same time. The staff were amazing. Customer service at its finest. And great price for the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Crewe
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
64 Nantwich Road, CW2 6AL, Crewe, England, Verenigd Koninkrijk
- 01270 419222
4,8
Uitstekend
296 reviews
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Went beyond usual
Went beyond usual. My payment had been taken on-line but failed to show up in the branch IT system. The made several phone calls and it was located and I got my tyre.
26 september 2025
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
It was done really quickly and the…
It was done really quickly and the staff were polite
17 september 2025
Antwoord van Protyre Autocare - Crewe
Dear Chris Lewis
We appreciate you taking the time to leave us this five-star review! We're happy to hear that our staff at our Crewe branch were polite and quick.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Crewe branch I bought two run flat tyres for my…
I bought two run flat tyres for my Mercedes on the website at the price of £234.62 (half price tracking), they rang me after they had the car for two hours saying it does not use run flat tyres, i said ok what tyres do you have they said Royal Explorer at £90 each, i said ok fit them, they said they would refund the £234.62, when i went to collect the car i paid the new bill of £232.37, and took the car away. When i looked at the invoice they sent me a couple of day later by email they had given me the cheapest tyres they had at £60.06 each, charged me full price for the tracking to be done and every extra they could to bring the bill up to £232.57, all most the same as the original bill, so basically they sold me the cheapest budget tyres of £120.12, for the same price of midrange tyres i originally ordered for maximum profit...
I feel i was ripped off
8 september 2025
Antwoord van Protyre Autocare - Crewe
Dear Gary Turner,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great Service always
Have used any times now always a great service an helpful staff . would always recommend to people when they ask where I take me car !
8 september 2025
Arrived at centre ready for MOT and…
Arrived at centre ready for MOT and male worker told me that they couldn’t complete my MOT as the MOT tester was ill. The centre didn’t inform me so I had a wasted journey. The male worker was rude and abrupt and had a really poor attitude asking me ‘what do you expect me to do about it’ He offered no solutions and told me to take my car for an MOT somewhere else if it was urgent. I explained that I still had a few weeks left on my MOT but because I was going away on holiday for 2 weeks I needed it doing before I went.
25 augustus 2025
Antwoord van Protyre Autocare - Crewe
Dear Paul Ibbotson ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Crewe branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Antwoord van Protyre Autocare - Crewe
Hello Jim,
We appreciate you taking the time to leave us this great review! We're happy to hear that you found our service from the team in centre helpful and friendly.
Best regards,
Eddie
Customer Care - Protyre
Replacement tyre
Replacement tyre The customer service from the reception desk was very good and the new tyre was fitted within half hour
Pricing ver reasonable
13 augustus 2025
Aaron was a gem
Aaron was a gem. Polite helpful and informative
Apologies if I have misspelled his name ☺️
13 augustus 2025
Good, efficient service
Good, efficient service.
Unlike some tyre places where you book and they leave you sat waiting, these guys were ready at the booked time.
Have used them before and will use them again.
30 juli 2025
Antwoord van Protyre Autocare - Crewe
Hello Maccers,
We would like to thank you for sharing your feedback regarding the service you received at our Crewe branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great service really pleased with guy…
Great service really pleased with guy that fitted my new tyre Price was great also
30 juli 2025
Great service as per advertisement
Great service as per advertisement, superb staff. Would definitely use again
16 juli 2025
Superb service as usual from the lads…
Superb service as usual from the lads there, breaks all sorted in a matter of a few hours
25 juni 2025
Antwoord van Protyre Autocare - Crewe
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crewe branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Professionals
The guys are always professional and friendly. Knows what their about.
Would recommend Protyre for all your vehicles needs.
30 juni 2025
Excellent service.
25 juni 2025
Very good customer service
Very good customer service - very quick and efficient,.
Would recommend to all.
25 juni 2025
Good service
Cancelled due to lack of MOT tester but rearranged for the following week. No problem. Would have been 5 star of not cancelled.
18 juni 2025
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