Protyre Autocare - Dumfries Reviews 

1.230
•
TrustScore 5 uit 5

4,8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having used Protyre Autocare for many years, I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an eld... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Toon meer

Beoordeeld met 5 van de 5 sterren

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. ook in
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoremmenwinkel
  6. Autoservice
  7. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Verenigd Koninkrijk

  • 01387 254433

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.230)

33.081 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Protyre Autocare Review

Having used Protyre Autocare for many years,
I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an elderly gentleman check his tyre pressures.
Combined with the fast, efficient work of the team on the shop floor, they are a fantastic company that I will continue to use.

5 november 2026
Review zonder uitnodiging
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Excellent service and customer care…

Excellent service and customer care -thank you

28 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Mrs McCormick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Easy booking

Easy booking, quick delivery and quick efficient, friendly, service at the garage.

28 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great service

Great service, quick, friendly and easy booking and well priced. Would highly recommend.

28 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Tom​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great on price

Great on price. Fitted quickly, polite and business like.

26 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

23 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Dear Mr Wilson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the polite, prompt, and highly capable assistance you received from our team at our Dumfries branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Beoordeeld met 5 van de 5 sterren

Tyres changed and was back on the road…

Tyres changed and was back on the road within half an hour. Really good service

19 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Harry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great service as usual

Great service as usual. Friendly staff, fair price.

12 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Lynn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff

Friendly helpful staff. Quick efficient service.

7 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Mrs Cook,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Very courteous,helpful,early appointment and…

Very courteous,early appointment and good all round service.

5 oktober 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Mr MacColl,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 1 van de 5 sterren

I paid 129.20 for 2 tyres and front…

I paid 129.20 for 2 tyres and front wheel tracking a fortnight ago.The tyres cost about 50 pounds each the tracking was discounted.Today I had a puncture and tyre could not be repaired.I was charged 80.96 for one identical tyre that was 50 pounds two weeks ago and is still that price advertised online.I have used the Dumfries branch for years without complaint but will now shop elsewhere.9

23 september 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Just a very good service

Just a very good service - as anticipated.
Many thanks.

28 september 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

The work was carried out quickly and…

The work was carried out quickly and efficiently. Staff were very helpful.

21 september 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Mr Oneill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Sociable reception

Sociable reception. Sound professional advice. Speedy resolution. Surprisingly good value.

10 september 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Excellent

Quick and helpful very pleasant staff

2 september 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Mrs Walker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Knowledge staff

Knowledge staff, great job.

2 september 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Puncture repair

Prompt efficient service as per normal

28 augustus 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello James,

Thank you for taking the time to leave us this wonderful 5-star review. We are so pleased to hear that you consistently receive prompt and efficient service from our team at Dumfrie. We appreciate your continued support.

Best regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Staff carried out work in a…

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be using there services in future. A credit to the tyre fitting industry without a doubt.

11 augustus 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Tom,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Fast efficient service

Fast efficient service

17 augustus 2026
Logo Protyre Autocare - Dumfries

Antwoord van Protyre Autocare - Dumfries

Hello Claire,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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