The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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Lees wat reviewers zeggen
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Toon meer
Bedrijf heeft geantwoord
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Toon meer
Bedrijf heeft geantwoord
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Great Dunmow
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Verenigd Koninkrijk
- 01371 873717
4,6
Uitstekend
1K reviews
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Very helpful and friendly staff.
2 maart 2026
Antwoord van Protyre Autocare - Great Dunmow
Dear Mr Keast
We appreciate you taking the time to leave us this 5-star review.
We are delighted to hear that you were happy with our helpful and friendly staff at our Great Dunmow branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Top marks to Henry and Tate
Pot hole wrecked yet another tyre which was beyond repair. Turned up unannounced at the Dunmow centre and was greeted by Henry who took my details and started to process immediately. It was 11:00 on Saturday morning so I expected a wait.Henry informed me that there was a 60 min. wait time. Tate started to deal with the tyre within 30 mins and was kind enough to show me the damaged tyre. All done within 45 mins and my replacement Goodyear was a reasonable price too. Efficient and friendly service and hats off to Henry and Tate who were both stars and had me on my way swiftly. Would recommend.
28 februari 2026
Review zonder uitnodiging
MOT Test
Easy to book a test at a time to suit online at a reasonable price. Test conducted promptly while I waited. Coffee and other drinks provided FOC. Good experience.
23 februari 2026
Reliable and quality work
We have cars Mot and service here and have done for a few years now. The quality of work is great and they always give good advice on options. Their customer service has improved greatly with prompt answering of calls and someone being at the reception desk.
19 januari 2026
Excellent service
Excellent service, staff polite and very helpful, quick efficient service. Would highly recommend, when required shall be going back to them.
20 februari 2026
Online order from Protyre…
I ordered my tyres online from Protyre and got a competitive price. What makes Protyre good is that they are a proffesional company with properly trained staff. There was no up selling and they were very efficient. Would definitely use again.
19 februari 2026
Review zonder uitnodiging
Punctual timing of appointment workrt…
Punctual timing of appointment work completed on time friendly staff waiting room could do with a TV
13 februari 2026
I had a puncture repair which didn't…
I had a puncture repair which didn't hold and still went down, which then ended up with a tyre replacement. The tyre price was matched to another supplier but didn't originally receive puncture repair refund. However after review, this was deemed an oversight and the puncture repair was refunded.
9 februari 2026
Antwoord van Protyre Autocare - Great Dunmow
Dear Simon,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Speedy service very friendly staff and…
Speedy service very friendly staff and good product range
11 februari 2026
Been using the guys for over 10 years…
Been using the guys for over 10 years now and I’m always happy with the service. As a ex mechanic that’s to lazy to crawl under the car anymore I fine them trustworthy and pricey are reasonable
11 februari 2026
Happy with the service.
I had a MOT done which I found easy to book on-line, I did try to telephone a couple of times but after 10 minutes not being able to get through I decided to go there and speak to them. I found them polite and very helpful. Overall I was happy with the service hence 5 stars.
11 februari 2026
2 tyres renewed in about 20 mins
2 tyres renewed in about 20 mins, no waiting. All pleasant staff and free cuppa in waiting area. Great service.
6 februari 2026
Review zonder uitnodiging
Great service
Great service, staff are very helpful and friendly. And the tyres and service is very competitively priced.
Nice waiting area, and tea and coffee and a toilet facilities.
9 februari 2026
Happy customer
Got there early morning , dropped keys, was keep informed, mot and service , passed mot , had some advisories, wasn't rushed into having them done. I chose to get them done... picked my car up early afternoon , and price wasn't over the top .
28 januari 2026
First class service as always !!
First class service as always !!
Thank you to Stuart and the team for running another service and MOT on my car. Thanks and highly recommend
26 januari 2026
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