Great service went for a a/c check up, staff was very welcoming and helpul from start to end. Will definitely be coming back. Best experience i’ve had in a while from all the garages that I have been,... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Everyone at this garage is really helpful and always help with anything I need. I popped in one Saturday as I had a flat tyre and despite them being due to close in 30 minutes they still took the time... Toon meer
Bedrijf heeft geantwoord
Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... Toon meer
Bedrijf heeft geantwoord
I took my van to Protyre for an Aircon regassed after purchasing a discounted voucher from Groupon. The staff were polite and friendly. I was offered an appointment within a few hours of contacting th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Hemel Hempstead
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, Verenigd Koninkrijk
- 01442 259665
4,5
Uitstekend
783 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great staff
Great staff. Alex was very helpful and preponed the service date as I was travelling the next week. Provided a list of the issues that needed work and completed full service and MOT all in good time.
29 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Avoid. Scam. Flat tyre within 4 hours.
I replaced all 4 tyres. Got a flat tyre within 4 hours. They instantly blamed something else until they had no choice but accepting they sold me a faulty tyre. This got me on the road side at 10pm under the rain. No apology, no gestures. I wrote to customer service, still awaiting for an answer. Never again.
22 april 2026
Antwoord van Protyre Autocare - Hemel Hempstead
Dear Ariel Rikower,
Thank you for taking the time to provide your feedback.
We are sorry to hear that you have not had a great experience at our Hemel Hempstead branch. Please be assured that we take all feedback seriously. We can confirm from our records that this matter has been raised with the Area Manager, who will be reaching out to you in due course to discuss this further.
We apologise for any inconvenience caused and appreciate your patience while this is reviewed.
Kind regards,
Kayleigh
Customer Care
Awful experience
Awful experience , went for a mot mentioned I needed things replacing which were only changed a month ago. Told them to leave it after a failed MOT and was still charged for labour.
Took it to my usual trusted place in kings Langley and cost less than a third of the price that quoted ( 1200 ) please be careful here.
22 april 2026
Antwoord van Protyre Autocare - Hemel Hempstead
Dear N Paul,
Thank you for your feedback. We are sorry to hear that your recent visit to our Hemel Hempstead branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
always get 5 star service from these…
always get 5 star service from these guys,would definitely recommend them for all your car repairs.
20 april 2026
Service was terrible and the workers…
Service was terrible and the workers were rude, they were placing bets among them selfs if my alloy was buckled.
I won’t be returning to this place.
8 april 2026
Antwoord van Protyre Autocare - Hemel Hempstead
Dear S A,
Thank you for bringing this to our attention. We're sorry to hear that you were not happy with the level of customer service received.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Professional and trustworthy
Professional, quick and quality service.
When using MOT offers, one is always skeptical about add on charges but they were honest, no additiinal cost.. well served.
10 april 2026
It was so easy to book the MOT online…
It was so easy to book the MOT online and on arrival the staff were polite, professional, welcoming and very prompt starting the mot. Coffee/tea and a comfy place to watch and wait.
27 maart 2026
Excellent service!
27 maart 2026
Couldn’t do alignment on the day…
Couldn’t do alignment on the day because they didn’t have the codes?? They were to call me back in a couple of days but that was a week ago. I have tried calling the branch but no one is answering. Can i get my money back immediately.
18 maart 2026
Antwoord van Protyre Autocare - Hemel Hempstead
Dear K Gadhia,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
They are polite
They are polite, quick and efficient, good at what they do. They also know how to fit tyres.
18 maart 2026
Have used Protyre several times before…
Have used Protyre several times before so know I can trust Protyre. Everything went go plan without issue (as usual !), only deducted a point because of distance I had to travel to my nearest depot (20mls ☹️) Why can't my nearest town have a Protyre ?
16 maart 2026
All happy
I've used Protyre a few times now and find them good to deal with and friendly. MoT this time, dropped it off, went and did something else and it was ready when I got back. All good.
16 maart 2026
1st time using this branch of protyre
1st time using this branch of protyre, pleasantly surprised, very warm welcoming atmosphere, clean, bright, quick & efficient, thanks team.
13 maart 2026
Great prices and great people
13 maart 2026
Have taken my car here for years…
Have taken my car here for years fantastic service always polite and friendly
13 maart 2026
Good experience.
6 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.