I took my daughters car to have the air con regassed. I was done on time and in a professional manner. The chap on reception was friendly and helpful. Really happy with the service I received.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... Toon meer
Bedrijf heeft geantwoord
Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... Toon meer
Bedrijf heeft geantwoord
Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Ipswich
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, Verenigd Koninkrijk
- 01473 723325
4,6
Uitstekend
1K reviews
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The problem was with the original quote…
The problem was with the original quote given for the Gold Service and MOT, ~£390, extras then recommended on the day for a 4 yr old Hyundai i30 added £200 to the price, e.g. tracking, brake fluid change, engine flush, the quality of the work was good, I've been with Autofit for +35 yrs for tyres, exhausts and batteries and I was disappointed.
9 juli 2026
Antwoord van Protyre Autocare - Ipswich
Dear Donald Sloan,
Thank you for your feedback . We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Professional experience
Professional experience - informative, good recommendations and quick work.
13 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for another excellent…
Thank you for another excellent necessary work done on our car. The staff and work done is done to high standard .
I will be continuing as have done before to have our car serviced in the future , Thank you
10 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and went above and beyond…
Great service and went above and beyond to be helpful and accommodating....
8 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Mr Allen,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Online booking process was easy &…
Online booking process was easy & payment made too.
Drop off and MOT completed on time.
No issues to report and staff were helpful.
3 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Gavin,
Thank you for your wonderful feedback! We are delighted to hear that your online booking and payment process was smooth, and that your MOT was completed on time. We are also pleased that our team in centre were helpful.
Best regards,
Eddie
Customer Care - Protyre
My air conditioning is nice & cold now
My air conditioning is nice & cold now. Thank you Protyre. Keep up the good work 👍
3 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Neil,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you are happy with the air conditioning service and that it's now nice and cold. We appreciate your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
Absolutely brilliant level of service
Absolutely brilliant level of service. Booked my SLK in for an MOT at quite short notice - on a Saturday as well!
Very polite staff and even managed to wangle a small discount 😀
1 juli 2026
Antwoord van Protyre Autocare - Ipswich
Hello Aliginon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air-Con Clean and Re-Gas
Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was taken in on time and work was completed within the time given. The waiting area is clean and comfortable. Would definately recommend and we will use Protyre again.
29 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Tony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Yet again, a fantastic job by the team
Yet again, a fantastic job by the team over at Protyre Ipswich.
I arrived a little early, they took the car straight away and I got it back all done by the time I was supposed to have arrived.
They also advised of another job I had to get done without pressuring me into getting it done by them.
This is why I keep coming back here (over ten years and counting)
19 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Barry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always on hand to help and schedule my…
Always on hand to help and schedule my work and MOT’s. Great guys to work with and very knowledgeable, going the extra mile to help where needed. Been coming to the branch for quite a few years now, and will continue to do so. Customer car goes a long way.
22 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Dear Julia Berwick,
We're glad our efficient service and advice were helpful at our Ipswich branch.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
I have always had great service
For many years I have always had the best service, from honest, reliable & trustworthy people.
5 september 2025
Antwoord van Protyre Autocare - Ipswich
Hello Michael,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff always very helpful and pleasant…
Staff always very helpful and pleasant to deal with. Highly recommend .
17 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Mr Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Ipswich
Hello Bessie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional 👏 👌
They carried out the work on my car in a very professional manner and was very helpful in every way possible and did more than I expected, very grateful so thank you very much
13 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Garth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always a pleasure to deal with Protyre…
Always a pleasure to deal with Protyre - efficient and reasonably priced
12 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Gary,
We appreciate you sharing your feedback regarding our efficient and reasonably priced service. We're happy to hear you had a pleasant experience!
Best regards,
Eddie
Customer Care - Protyre
ALWAYS GREAT SERVICE AND FRIENDLY STAFF.
3 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Sally,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booking in for 2 rear tyres was nice…
Booking in for 2 rear tyres was nice and easy to do, I received confirmation straight away .. turned up on the day and my tyres were ready and fitted on time with no issues.. staff were friendly and polite .. I can not fault the service I received. I would definitely use Pro tyre again 10/10
3 juni 2026
Antwoord van Protyre Autocare - Ipswich
Hello Alan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always have my car serviced & the MOT…
Always have my car serviced & the MOT completed at the same time. Staff helpful & importantly they always do a good job . Very satisfied.
27 mei 2026
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